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Maryland Transit Administration Modernizes Reduced Fare Application Process

In alignment with the commitment to improve transit services for Maryland citizens, Maryland Transit Administration (MTA) recently modernized the process for applying for reduced fare by launching an online application to replace the paper form process. Under this free service registered care providers will submit the reduced fare application online, on behalf of their patients. This means that Maryland reduced fare patrons are no longer required to pick-up a paper application form from a transit office before a scheduled appointment with their care provider.
 
The reduced fare ID card will be ready for processing the next business day following the submission of the application at the MTA Reduced Fare Certification office . 
 
This newly adopted process will reduce processing times, increase security to prevent fraud, and give care providers an online record in which they can replicate when submitting future applications.

The MTA's Reduced Fare system was developed, is hosted and maintained by  NIC Maryland at no cost to the Maryland Department of Transportation (MDOT), MTA, or patrons by leveraging a self-funded master contract with the Department of Information Technology (DoIT).
AccessDNR Mobile & Apple Watch App Opening the Door to the Great Outdoors

The wildly popular, award winning mobile and Apple Watch AccessDNR application provides on-the-go Marylander's with access to parks, trails, water access points, boat launch sites and more.

Governor Larry Hogan had the opportunity to explore the robust features of the application at the recent Maryland Municipal League conference. 
 
 "Our mobile app is a great way to connect with our state's precious natural resources through a mobile device," said Maryland Natural Resources Secretary Mark Belton. "The interactive app provides up-to-date information, news and resources for anglers, hunters, state park visitors and more. We're pleased that more than 55,000 citizens are actively using our app and partnering with us to enhance and improve our services."

Developed for outdoor enthusiasts, the app includes a NearMe locator and detailed driving directions to Maryland state parks and waterways along with many other resources for hunters, anglers and boaters.  The AccessDNR app increases public awareness of DNR administered programs including park reservations and day use, trails, game check-in and mobile licensing and renewals.  The AccessDNR app is available for download in the iTunes app stores for Apple devices.

Enterprise Event Registration: Service for Free and Paid Events

DHMH Board of Pharmacy Continuing Education Conference
The enterprise Online Event Registration and Payment System allows the Department of Health and Human Services to quickly and easily create and manage their annual Board of Pharmacy Continuing Education conference. Attendees register and pay online for the event.

MDA Farmer's Market Conference
The Maryland Department of Agriculture hosts an annual Farmer's Market Conference where attendees learn all about the best marketing tips, new opportunities for markets in Maryland, and current regulations in preparation for the upcoming growing season. The event bolsters a range of speakers, as well as training and certification for farmers for the WIC FMNP/SFMNP & FVC programs, Scale Certification, and SNAP sign up. The enterprise Online Event Registration and Payment System allows the Department of Agriculture to quickly and easily create and manage their annual Farmer's Market conference year after year. 

Towson University Community Dance Center
Accredited by the National Association of Schools of Dance (NASD), the TU Community Dance program promotes an appreciation of the aesthetics of dance as an art form. It offers dance movers, educators and enthusiasts a stimulating and inviting environment to develop their technical excellence and deepen their artistic voice through a multifaceted curriculum. The enterprise online event registration and payment system provided a platform for attendees of the annual Community Dance Center event to reserve and pay for their tickets easily,quickly and securely online. 

Towson University Community Art Center
The Community Art Center (CAC) offers classes, summer camps, special art events and community education dedicated to providing diverse communities opportunities to engage in the creative process. The online event registration and payment processing service has provided an avenue for the community to reserve and pay online for the many events CAC offers throughout the year.



The  MARYLAND Prepares mobile app, created by the Maryland Emergency Management Agency, provides important information and tools to help Maryland residents be more informed and prepared for emergency situations. The free app is available for iPhone® and Android™ devices.
The citizen-centric mobile app includes the tools for Marylander's to...
  • create interactive emergency kits; 
  • build customized family communication plans; 
  • view preparation guides; 
  • use the "I'm Safe" capability to alert family members via text, email or social media.
  • review real-time notifications providing up-to-the minute updates sent directly from MEMA in the event of an emergency.


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Q2 Maryland Online Services
Customer Experience Ratings



*NIC Maryland Information Division issues a brief three question survey upon the completion of a transaction with the online services we develop on behalf of our Maryland partners. High frequency services are surveyed quarterly to minimize the burden of the end user. The results above include feedback from April 1, 2017 - June 30, 2017. 

Janet Grard 
General Manager

Lan Pasek
DoIT Contract Administrator
[email protected]