June 2017  Mount Sinai PPS DSRIP Newsletter
The Mount Sinai PPS Newsletter will now be distributed on a quarterly basis. Please read the below issue to learn more about clinical implementation updates, PPS partner initiatives, and highlights of our partners

DSRIP Command Center: 1-844-674-7463 
Clinical Implementation Updates
Most of our funding for DY3 and beyond will come from clinical performance outcomes and not pay-for-reporting as shown in previous years.
Transition from Clinical Planning to Implementation  clinical

The Mount Sinai PPS has entered Demonstration Year 3 for DSRIP, which marks the second half of the five-year program. Leveraging the planning work that partners have done in the previous two years, we will be moving towards a phase of clinical implementation to maximize funding from the New York State Department of Health.

Therefore, in DY 3, MSPPS will work with a targeted group of partners to concentrate specifically on meeting clinical performance measures to optimize DSRIP funding opportunities.  

We are transitioning from working on individual projects, to focusing on the following three clinical areas:
  • Chronic Disease Management
  • Access, Prevention, and Health Promotion
  • Care Coordination, Transitions and Management & Readmission Reduction

Work from our ten clinical projects in the first two years aligns with these measures and you can find out more here. We look forward to continuing to work with partners in our network to better coordinate care for the patients in our community.
The Community Gateway dashboard includes over a dozen applications to support health care and other service providers manage their patients' health. Tools include the Community Resource Guide, a comprehensive directory of local social support services, and Patient 360, a database with patient data pulled together from multiple sources.  
IT Corner: Implementing Community Gateway within our Community Partners 

The Community Gateway is a web-based platform designed for MSPPS health care professionals to access innovative tools and applications for clinical transformation. While most partners at MSPPS may recognize the Community Gateway for its contracting functionality to access unique amendment information or submit reports for contracting, the Community Gateway goes beyond that and its distinctive technology will enable health care professionals to access clinical information, collaborate on patient care, and manage clinical performance with ease. We begin by engaging a select group of the healthcare team to further refine Community Gateway's capabilities. 

We are excited to announce that, to date, the Mount Sinai PPS has successfully on boarded nearly 600 users to the Community Gateway through our implementation work with the William F. Ryan Center! In collaboration with the Ryan Center, we are currently training Ryan Center staff, which will include clinicians, care team coordinators, quality improvement coordinators, and many more within the Ryan Center workforce. Additionally, we will begin piloting various Community Gateway applications at Mount Sinai St. Luke's and Mount Sinai West with social workers, nurse case managers, hospitalists, and soon, care teams in the ambulatory, emergency, psychiatry, and HIV departments.  

Team members from various administrative, clinical, and social services departments at Mount Sinai St. Luke's and Mount Sinai West attended and participated in a Community Gateway launch workshop. 
"Community Gateway is an exciting and powerful application developed by and for the Mount Sinai PPS.  It will fundamentally transform how our providers communicate with each other, how they communicate with community based organizations, and how they deliver care to our most vulnerable patients," said Arthur Gianelli, President at Mount Sinai St. Luke's Hospital and Mount Sinai PPS. 

As we continue to the next phase of the implementation plan with other partners within the community, we will collect and analyze feedback to assist with roll-out plans and trainings within the PPS network. We are excited to see how our technology will help support clinical workflows and improve patient care.

For more information about Community Gateway, please e-mail [email protected]
Please click on the image above for the eight high-value performance measures. 
Current Work in Clinical Performance 

One of our most immediate efforts is closing out the measurement period, which ends on June 30th, by engaging our partners in activities that will help the PPS improve its performance on the eight high-value measures. In order to meet the clinically focused DY3 measures and metrics, MSPPS has focused its efforts on our PPS's top six high-attribution partner organizations with the largest percentage of primary care providers. To achieve this goal, project managers have been working with these six organizations to:
  1. Generate performance reports assessing current performance
  2. Produce chase lists of patients with care gaps
  3. Develop and implement an outreach plan that targets chase lists
  4. Schedule appointments for patients with care gaps
  5. Perform and document labs/tests based on care gaps and issues raised during                 patient visits
  6. Monitor and assess performance
As we move forward in the next few months, MSPPS will be engaging with a targeted group of partners in a phased approach for clinical implementation and performance achievement in our 3 clinical focus areas: chronic disease management; access, prevention and health promotion; and care coordination, transition, and management with readmission reduction.
Initiatives for PPS Partners
MSPPS Partners City Health Works and Mount Sinai St. Luke's Improve Care Transitions for Patients with Congestive Heart Failure  Initiatives

Photo Courtesy of City Health Works 
Later this month, in partnership with City Health Works, the Care Transitions & Population Health Team at Mount Sinai St. Luke's (MSSL) and its Mount Sinai Heart Program will launch a care transitions pilot  program for patients with congestive heart failure (CHF).

Funded through Mount Sinai's partner dollars, the one-year pilot aims to reach 100 eligible patients, who will each receive individualized health coaching and care coordination from
City Health Works health coaches. Eligible patients are identified by MSSL hospital staff who refer patients that are in need of community-based self-management skills training to City Health Works. Eligible patients will have received a primary diagnosis of CHF during admission to MSSL hospital. They will reside in East, West, Central Harlem, or Washington Heights, and be at least 18 years of age. To capture the progress from the pilot and optimize patient care outcomes, the Transitions of Care team at MSSL, Mount Sinai Heart, and City Health Works will meet monthly to discuss clinical performance, operational workflows, and patient care needs. "After joining meetings with the CHF clinical team, they identified that many patients needed practical and culturally competent coaching about diet, medications, exercise and the importance of follow-up care, especially after hospitalization." recalls Dr. Theresa Soriano, Senior Vice President of Care Transitions and Population Health at MSSL. "A partnership with City Health Works, along with our traditional post-acute partners, fills this gap."

Photo Courtesy of City Health Works 
The pilot is a part of MSPPS' clinical implementation strategy towards building a hub, improving care transition efforts and reducing avoidable hospital readmissions. As such, this work will impact several key DSRIP performance measures including: the reduction in 30-day readmission, increase in compliance with follow-up appointment within 7 days to CHF rapid follow-up clinic, complete fulfillment of prescription refill by due date, and adherence with lab/disease monitoring.


As part of this collaboration, City Health Works health coaches were trained by nurse specialists from the MSSL Heart Team. "We are thrilled to partner with Mount Sinai and the Heart Program to jointly deliver the best quality care to patients. Our health coaches, who are hired from the neighborhoods that we serve, pride themselves on developing quality, trusting relationships with patients and helping them achieve the best outcomes," says Jamillah Hoy-Rosas, Director of Health Coaching & Clinical Partnerships, City Health Works.

MSPPS is excited about this unique pilot and our collaboration with community-based organizations! Please stay tuned for updates on this exciting work!
Mount Sinai's Community Paramedicine Program Featured in
The Wall Street Journal

Mount Sinai's Community Paramedicine pilot program, supported through MSPPS, Care Transitions work group efforts was featured in September in
The Wall Street Journal as being a part of the transformation of EMS care throughout the nation. The article focused on different initiatives among the EMS community to limit the number of preventable emergency room visits. 

Mount Sinai's Community Paramedicine Program promotes partnership between Mount Sinai physicians and specially trained paramedics, by having the paramedic dispatched to the patient's residence and communicating with the physician on next steps via telemedicine technology. During its six month pilot, only five patients were transported to the hospital out of the 36 patients who utilized the service. This saved an estimated $1,400 per encounter,  according to Dr. Kevin Munjal, Associate Medical Director of Prehospital Care at Mount Sinai Health System and MD Champion at the Mount Sinai PPS.

Now past its pilot phase, the Mount Sinai Community Paramedicine Program has gone live with its first partner, the Visiting Nurse Service of New York this past March. The Institute for Family Health has also recently gone live and we are actively meeting with five other partners to provide them with this service. We hope to continue collaboration with other partners across the PPS network.

To read The Wall Street Journal article, please click here.
For more information about participating, please contact [email protected].
Funding Increase in Data Exchange Incentive Program (DEIP)

For partners who are not yet connected to a Qualified Entity (QE),  New York State Department of Health (NYS DOH) and New York eHealth Collaborative (NYeC) recently updated its Data Exchange Incentive Program (DEIP). A Qualified Entity is a centralized location where a region houses and shares its electronic health information. The goal of this program is to increase the use of Electronic Health Record interfaces to QE across New York State and create a more robust data collection in the Statewide Health Information Network of New York (SHIN-NY). The program aims to lessen the cost for an organization to connect to a QE, by incentivizing the use of seven data elements. These data elements include Encounters, Demographics, Medications, Labs, Allergies, Procedures and Diagnoses.

The program announced the following updates:
  • The amount of dollars for meeting Milestone 2, attesting that a bi-directional interface connection is established and contributing all of the above-mentioned seven data elements, has been increased by $3,000 for all organizations participating in the program
  • NYeC and NYS DOH are phasing out the additional $500.00 per eligible provider due to the increase of funding in Milestone 2*.
  • Medicare and Medicaid Eligible providers will now submit common clinical data set in C-CDA format
Please note the new potential incentive for healthcare organizations to connect to the SHIN-NY through DEIP is $13,000 per organization. For additional information please click  here.

Please contact a  Qualified Entity or [email protected] with any questions.

*An exception for FQHCs enrolled in the program will be made through 9/30/17
Upcoming Webinar for MSPPS Partners: The Post-Election Immigration Landscape 

On Wednesday, June 12 at 10am, MSPPS partner, LegalHealth, a division of the New York Legal Assistance Group will conduct a webinar presentation titled The Post-Election Immigration Landscape. This online event will provide relevant immigration resources for partners to assist at-risk immigrants and their families. Topics include information about the recent presidential actions, anticipated presidential actions, and LegalHealth's approach to aiding clients during this time. 
 
This event is supported by Mount Sinai PPS and is for MSPPS partners only. For more information or to register, contact  [email protected].
Partner Highlights
Partner Spotlight Series: Community Healthcare Network Spotlight

As we transition from DY2 to DY3, Mount Sinai PPS partner, Community Healthcare Network (CHN) demonstrates innovation in our journey towards improved clinical performance.

Community Healthcare Network is a joint-commission accredited, PCMH Level 3, not-for-profit organization that provides access to affordable, culturally-competent and comprehensive community-based primary care, dental, nutrition, mental health and social services annuall y to more than 85,000 individuals throughout New York City. Many of these men, women, and children would otherwise have little or no access to critical health care.  

Photo Courtesy of Community Healthcare Network 
CHN Programs that Puts Patients First 

At CHN, patient experience is the number one priority. The organization continues to operate one of the most robust Health Literacy programs in the country. The Health Literacy department works to ensure that every patient understands all communications - from provider instructions to marketing materials. To do this, all of CHN's nearly 800 employees are trained in using plain language, and techniques, such as the teach-back method, where providers are taught to pause and ask patients to repeat information back to them.

Photo Courtesy of Community Healthcare Network

In 2015, CHN launched the first Nurse Practitioner (NP) Fellowship program in New York State. In 2016, the program expanded from four to 10 primary care fellows, and kicked-off New York State's first Psychiatric Community Health Fellowship. The fellowship provides recent graduates with an opportunity to broaden their scope of educational experience, and includes treating patients with chronic conditions, rotations around NYC in inpatient and outpatient specialty areas, didactic presentations on best practices, and a clinic for primary care procedures. "We're taking the best of the best who recognize what they don't know and training them to provide high-quality care," said Dr. Weissman

Coordinating Better Care With PPS Partners
Photo Courtesy of Community Healthcare Network

CHN hopes that collaborations with other network partners will provide opportunities to improve care coordination for patients. Dr. Weissman notes that it has been challenging to receive access to a patient's records, limiting the provider's ability to make decisions based on the full scope of a patient's health care history. Unfortunately, this can result in repeated testing and/or a lack of communication between previous and current providers. Partnering within MSPPS offers the promise that organizations will come together to discuss solutions to such challenges.


To read the full Partner Spotlight Series, please visit here
For more information on Community Healthcare Network, please visit their  website.
DSRIP Funding to Support Apicha Community Health Center Expansion 

Mount Sinai PPS partner, Apicha Community Health Center (CHC) celebrated the expansion of its services with a ribbon cutting ceremony on Wednesday, June 15 at its Chinatown-Tribeca location at 400 Broadway. Apicha CHC CEO Therese Rodriguez spoke during the event and called the opening a "bright spot." Rodriguez said, "Apicha CHC is here to make everyone feel like they belong so they can take care of themselves and others."

Photo Courtesy of Apicha Community Health Center
Due to the expansion, more patients will now have access to services offered by Apicha CHC. The addition includes seven street level exam rooms for primary care services and five lower-level private rooms for other services along with an on-site pharmacy.

Apicha CHC is looking to further expand its services in Spring of 2018. It will be opening up a second facility in Jackson Heights, Queens and will be offering primary care services for adults and children, dental services, mental health and life-stabilizing support services, and an LGBTQ meeting room. This project is funded through DSRIP's Capital Restructuring Financing Program and the New York City Economic Development Corporation's Community Health Center Pre-Development Support project. 

For more information on Apicha CHC please click here: https://apicha.org/

Does your organization have an upcoming event you would like us to highlight? Please email [email protected]. 
Resources
  • Call 1-844-674-7463 to reach our Call Center for assistance on questions about DSRIP, Health Home Eligibility, Community Gateway assistance, and more. 
  • Please visit our Events Calendar to stay up-to-date on the latest PPS, partner, and industry events. 
Mount Sinai PPS 
1 (844) 674-7463 |  [email protected] | www.mountsinaipps.org