Volume One Issue Number Two.  July 2017
 Message from Publisher Tim O'Hara ([email protected])
Hello, and welcome to the second monthly edition of  Branch BUSINESS.  Our mission is to provide our readers with actionable information to help you make your branch operations shine!  

This month, we've expanded our editorial offerings to include more emphasis on working functions within the branch like financial product sales, marketing and lending from top tier experts in the field.

I'm also sending an open initiation to branch professionals to contribute to our editorial product.  If you can write and have a good story to tell that will help our readers in their jobs at the branch, please let me know.! 

Special Subscription Price.  For a limited time, sign up every branch in your network for a total of only $75 per year.  Subscribe Today.

Thanks for reading!
 
        



4 Tips to Optimize Your Onboarding Call Initiative
BY NICK BROWN

When it comes to a new financial need, who do your members and prospective members call first? If it's not your credit union, then you're getting it wrong.

Branches Give FIs Advantage in Digital Age, but 5 Things Are in the Way
BY MEREDITH DEEN

Is your credit union feeling the pressure from the new crop of non-traditional market entrants? The competition might be growing, but CUs still possess the advantage if they can adapt to the changing times.

Automotive Indirect Lending and Local Branches
BY KAITLIN MORRISON

Is your credit union struggling with automotive lending? If so, a  partnership with an indirect auto lending service provider may be  the solution to your challenges.

Millennials: An Untapped Goldmine for Credit Unions
BY KEVIN FLANAGAN

Is your credit union tapping into the financial gold the Millenial  generation represents? To hit pay dirt, you'll need to provide such  members with prompt and highly personalized customer service.

What to Do When the Credit Score Sends a Mixed Message
BY BILL HULSTRAND

Some loan decisions are crystal clear and others are a bit fuzzy. How  do you and your staff decide when to turn down a questionable loan  request versus when to say yes?

                                                      Read More 
Virtual Tellers: Two Managers Tell Us How They Keep
Branches Personal
BY KAITLIN MORRISON

Virtual teller platforms may offer opportunities for credit unions to  extend their reach but they also pose the risk of impersonality.