The National Alliance for Insurance Education & Research recently launched its new website. Users can look forward to a bold modern feel, streamlined functionality, and intuitive navigation.
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| CIC |
Apr 4-6, 2018 |
Personal Lines |
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CISR
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Mar 1 2018 |
Personal Lines Miscellaneous |
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CISR
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Mar 6, 2018 |
Commercial Casualty I |
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CISR
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Mar 20, 2018 |
Personal Lines Miscellaneous |
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CISR
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Mar 22, 2018 |
William T. Hold Commercial Lines |
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CRM
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Nov 27-30, 2018 |
CRM Analysis of Risk
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E&O
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Apr 25, 2018 |
E&O Seminar |
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FLOOD
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Jun 13, 2018 |
Flood Insurance |
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Webinar
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Feb 15, 2018 |
Man vs. Machine: Cyber Exposures and Insurance Solutions
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| Webinar |
Feb 15, 2018 |
Innovations in Long-Term Care Funding with Life Insurance
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Webinar
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Feb 20, 2018 |
Street Level Ethics - FREE for MIIAB Members |
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Webinar
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Feb 21, 2018 |
Top Twelve Coverage Countdown: Answers, Evaluations and Revelations
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Webinar
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Feb 21, 2018 |
A Walk Around The Farm - Farm Property Considerations
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Webinar
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Mar 7, 2018 |
So You Made Some Money...Now What? Financial Planning: From Salary to Social Security
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Webinar
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Mar 8, 2018 |
E&O Seminar - WEBINAR
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Webinar
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Mar 15, 2018 |
Additional Insureds - The Quandary |
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Webinar
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Mar 15, 2018 |
Time Element for Commercial Risks |
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Webinar
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Mar 20, 2018 |
Money in Retirement Accounts: Options, Problems and Opportunities
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Webinar
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Mar 20, 2018 |
Regarding Ethics...
FREE for MIIAB Members |
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Thank You to Our Diamond Partners
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Headlines from the Tax Cut and Jobs Act
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A sale, like a great magic trick, occurs inside the customer's mind. And it is there where it is replayed, remembered, and redefined continually after. The mind is the final battleground. Because magicians are masters of perception, they understand how to get into the heads of their prospects better than anyone else. That's why the principles of magic can be so helpful in a business environment.
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ACT 'Agency Cyber Guide 1.0'
Giving Agents & Brokers ONE Comprehensive Resource for all Cyber Security Regulations
Independent insurance agents & brokers deal with sensitive client information every day. For many insurance transactions, consumers must disclose confidential personal information that they would not normally or willingly disclose even to close personal friends. This puts the burden on agents and brokers to properly collect and protect this information which means complying with state and federal regulations as well as adhering to customer service best practice standards.
Must be a Big "I" member to access
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Most of us liked to be thanked, especially when the sentiment is sincere. For that reason, "thank you" is one of the most powerful phrases in the English language.
In addition to using it to recognize past acts, you can also say thank you to influence people and steer them toward a desired behavior.
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Anticipatory Customer Service
For many consumers, there's no bigger oxymoron than "customer service."
Rather than a satisfying experience, the term conjures up frustrating memories. Endless onhold telephone time waiting to talk with a service representative. Talking to a customer service person but not understanding half of the words they are saying. Wandering up and down store aisles in search of a particular item with no one in sight to offer any direction-or worse, talking with an employee who has even less of an idea of where to look than you do.
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