February 6, 2018
Entering a "D" Office
What is a "D"?   Dominant
 Office is for business, not chit-chat
 
 It's a "D" Office When
Desk
- Massive desk keeps others at a distance  
- Often has papers stacked neatly & bulging In/Out basket

Non-Verbal Message
"Let's get down to business."

Chair 
- Large chair behind "power desk" 
- Often remains seated when you enter  
- May not have a chair for visitors  

Non-Verbal Message
"I'm powerful. I'm in control."

Walls 
- Trophies, awards, diplomas, commendations
- One wall may have large planning timeline or calendar  

Non-Verbal Message
"I know how to win."   
    When YOU are in a "D" Office 

Tone
- State purpose. 
- Be serious, focused and formal. 

Example
"I know you're on a tight schedule, so I'll get straight to the point."

Provide Answers
- Executive Summary
- Be efficient in word selection. 
- Be brief, be bright, be gone.

Example
"Issue: aluminum supplier was late. We added third shift and had vendor absorb delivery cost. Result: product will ship on time."

Leave When...
- They start looking at their watch or stand up behind their desk.
- Wrap it up.

Example
"I'll finish the update in a brief email to you and let you get back go work."



  Attention HR/Trainers Only

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