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Innovative, Single-Source Business Communications...
Serving the DC Region for 36+ Years
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Connect with us
(703) 321-3030
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Just back from a 3 day Mitel Elite Experience Americas 2017 event in San Antonio, packed with Keynotes, Case Studies, Breakout Sessions, Demonstrations and a fantastic mini-trade show area staffed by Mitel Product Specialists and Partners.
What struck me most is the focus on providing businesses a path forward with communications and collaboration solutions that allow them to leverage next-generation mobile, cloud-based productivity and IoT applications to gain a competitive advantage. H
ere are some highlights:
T
om Cornbrooks, President and CEO
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Mitel rolls out CloudLink... Customized App Development for your unique communications and workflow
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The way we communicate is changing forever. Our connected world is undergoing a digital transformation, creating fundamental shifts in the way we work and live.
With an aggressive strategy focused on innovative application development, Mitel is transforming TCI’s business too, enabling us to refine solutions to meet our customers’ specific industry and business communication needs.
Dubbed Mitel CloudLink…
Mitel’s new approach allows us to break the complex communication workflows within your business into building blocks so apps can be precisely tailored to the unique ways you work and connect.
And, with its application platform open to customers, partners and business app developers, Mitel lets you decide who builds the personalized communications experience your business needs.
The possibilities are endless.
No matter the industry you’re in – retail, healthcare, education, hospitality, any industry – Mitel’s applications can be specifically optimized to how you operate. With easy-to-use intuitive tools natively integrated into your phone’s operating systems, the custom applications streamline and simplify your business communication workflow so you connect faster, easier and better.
TCI shares Mitel’s singular purpose and vision…
To provide seamless communication that transforms businesses. Your business.
Learn more about Mitel’s CloudLink and the potential it has to transform your business. Contact us today at
(703) 321-3030 or info@tcicomm.com.
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Mitel Mass Notification… Connect with the Right People at the Right Time
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Mitel’s award-winning Mass Notification solution enables faster delivery and acknowledgement of vital information to your customers, employees, and other constituents.
From routine billing notices, order status, and appointment reminders to crisis events such as outages, recalls, and emergency response, Mitel enables you to deliver personalized information in real-time to the right people at the right time.
Mass Notification allows you to text, email or call to get the word out
- Notify your target audience of events, promotions and limited time offers using their preferred device.
- Using channel of choice, managers can notify staff of tasks that require immediate action.
- Notify all your locations regarding notices, product issues, policy changes.
- Notify people to fill shift; billing notices, appointment reminders, order status.
- Automated notification for unexpected outages, planned outages and outage restoration.
- Customer Notifications with welcome messages and appointment reminders.
- Send Promos, coupons and loyalty programs via customer’s media of choice.
- Generate real-time reports consisting of auditable record of open, acknowledged and closed issues.
as they discuss how they use the technology to keep its sizable student body, faculty and staff connected – especially when it’s critical.
For more information about Mitel’s intelligent notification solution, contact us today at
(703) 321-3030 or info@tcicomm.com.
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How NJPA simplifies Telecom Procurement for Schools, the Public Sector & Non-Profits
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The National Joint Powers Alliance (NJPA) is a municipal contracting government agency serving the public sector.
How does NJPA work?
First, NJPA issues competitive bid RFPs nationally on a wide range of products and services that benefit their members. Following a rigorous competitive evaluation process, they then award the contract to the selected vendor. NJPA sets up the legal authority between vendor and member. The member organizations then have access to the vendor’s services at NJPA-negotiated rates.
“NJPA contracts have streamlined our purchasing process, saving our district thousands of dollars.” —School District Member
Significant Discounts
Working with TCI as your local technology partner, NJPA members can purchase Mitel telecom solutions without issuing an RFP. Mitel is the exclusive NJPA telecommunications equipment vendor based on its record of innovation, product quality, customer service, pricing, and overall market leadership.
Who qualifies for NJPA membership?
- All Educational institutions, both public and private – including K thru 12, special education districts, charter schools, and higher education/universities
- Non-profits – including hospitals and nursing homes, rural power cooperatives, housing authorities, member associations and groups
- State and local government agencies – including cities, counties, water districts, and tribal nations
Simplified procurement and savings … more reasons to go with TCI and Mitel. Contact us today at
(703) 321-3030 or info@tcicomm.com.
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Hey, did you know TCI offers Single-source Broadband, SIP, Access & WAN services?
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Business communications and carrier services are no longer just a ‘required’ cost of doing business. In today’s competitive landscape, optimized communications services are a competitive advantage.
As your trusted IT and Telecom services advocate, TCI helps you select, source and implement what you need at the best prices.
- Broadband Internet Access
- SIP Trunking
- Metro Ethernet, MPLS, Dedicated WAN Services
- Wireless and Mobile Services
- Local & Long Distance, PRI, POTS
- Audio, Video & Web Conferencing
Better Solutions, Pricing and Support
TCI thoroughly reviews your services, invoices, agreements and providers while evaluating your spending to find better deals and uncover savings. We stay current on the service providers and what they offer. To help you avoid service problems, we act as your representative and work with only the most dependable carriers and providers.
At TCI, our top-most concern is you.
- Save Time – Comparison-shopping can be time consuming. Contacting various providers and working through the quoting process can be overwhelming. Let TCI do the work for you so you can focus on your core business.
- Single Point of Contact – We can be your 1-call for both hardware and carrier services.
- Reduce Costs – We can secure the best pricing when shopping for new or existing services
- We are Carrier Neutral… We recommend the best providers and services for your unique requirements.
Contact us today to schedule a complementary Broadband and Carrier Services consultation: (
703) 321-3030 or info@tcicomm.com.
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Digital Transformation: Understanding the Digital Imperative
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A major challenge for businesses in every industry is how to maintain and increase competitive advantage in today's dynamic economy.
Companies can no longer simply differentiate their products and services along a single dimension - like price, features, quality, and support.
Except for commodity goods and services, the lowest price doesn’t guarantee a sale, poor quality is never acceptable, and customer service requires far more than a friendly smile.
Instead, perceived value, functional match to requirements, exceptional quality, and total customer experience across all touch points are all important aspects of the new competitive norm.
Continued success is now based on being able to capture new opportunities in a rapidly changing market.
Businesses must find innovative and creative new ways to engage, attract, and retain their customers.
Learn more about how Digital Transformation has become a top initiative for business and IT leaders… and how you can enable it.
Is your business positioned for digital transformation? TCI has solutions to get you there... Contact us today at (703) 321-3030 or info@tcicomm.com.
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Need Support?
Moving? Expanding?
info@TCIcomm.com
24/7/365
Nationwide Support
(800) 824-1001
DC &
Baltimore Metro
Virginia, Maryland, DC
(703) 321-3030
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