In This Issue:

New HDMS Exams Available at No Cost 

Support Survey Needs Your Input

2017 HDMS Brochure Published

Latest from CMS: Hurry Up and Wait


Attention Providers: New ABN form REQUIRED for all ABN's created on or after 6/21/17.
 
The revised English and Spanish ABN's have been replaced in HDMS Version 3.17.3 which is available for download. If you are not ready to update to HDMS Version 3.17.3 please contact Universal's Software's Support department so that you can receive the ABN files to update those in your existing version. 
Universal Software Webinar Short!
2017 HDMS Users Conference Preview

Join us for a 30 minute webinar to preview the 2017 HDMS Users Conference! The webinar will discuss the 24 workshops, keynote speakers, round table sessions and the fun night planned for this year's conference on September 20th & 21st in Livonia, Michigan.

The webinar will be hosted by Lisa Anderson, Phil Deschaine, and Matt Golen. 
Click here to enroll: 

How HDMS Smart Are You?
HDMS CSR & Billing Exams Now
FREE TO ALL CLIENTS  
 
Many of our users have being using HDMS for five years or more, and some clients have ten years and more of HDMS experience!   Have you ever wondered how well you really know HDMS? Or, have you wondered how your knowledge stacks up against others?  

Universal Software Solutions is offering all of our users a way of testing your HDMS knowledge at no cost. Take the CSR or Billing USS Academy exam and test your knowledge.  To enroll in one or both tests, email [email protected]

And, when you are ready to learn more about using HDMS, there are over 100 courses of excellent HDMS training at the USS Academy.  Call Matt Golen at 248-450-0877, Ext. 312, for affordable USS Academy enrollment options.  
 

2017 survey header
Universal Software Solutions Support Survey Needs Your Input! 

Here at Universal Software we do our best to give you, our clients the very best support possible. To make sure we are on track, we periodically conduct surveys to get feedback. This helps us to know what we are doing well and also what areas we need to improve. 

Please take just a few minutes and take our short survey. 

 
B y taking the survey you will help us to serve you better. And, we will draw a name from survey participants and send the winner a  $25 Amazon Gift Certificate .  We will share the results of the survey in a future newsletter. 

2017 HDMS User Conference Brochure Now In Your Mailbox.
 
'Knocking Down Barriers'  is the theme for the third 2017 HDMS Annual Users Conference in Livonia, Michigan.  The conference is September 20 & 21st, with early registration check-in on September 19th.

The conference features 16 hours of valuable HDMS education, including the first ever 2-day HDMS Boot Camp. Also, there will be ample opportunities to meet and learn from industry leaders, a chance to network with other HDMS users and connect with our staff at Universal Software Solutions.   Click here for a downloadable version of the brochure.
 

We are featuring two keynote speakers this year:  Kelly Grahovac, 
from the van Halem Group in Atlanta, Georgia, and  Chris Kinard,  from LifeHME in Columbia, South Carolina.   We have assembled a very knowledgeable group of conference speakers including Joey Graham, Gina Owen, Becky Ostrowski, Carmen Vasquez, Mary Ellen Spradlin, Mary Stoner and Anna McDevitt.  And we will have Universal Software staff speaking as well including Laura Rudd, Lisa Anderson, Diana Mosher, Danielle Crane and Todd Carman.


Don't delay, register now for the HDMS Users conference and save $50.   Register Here for the 2017 HDMS Users Conference.

Hurry Up and Wait! 

Several dormant winter months after CMS released its instruction regarding CR9968 Mass Adjustment stemming from the CURES Act was quite a contrast to the barrage of information that started flowing from the MAC Contractors in May. Only a week after CMS released the retro-active fee schedule for Rural CBA and Non-Bid Areas July-Dec 2016, the community received definition from the MAC Contractors about how claims would be processed. 

Even more surprising was the announcement that this repayment would start within the same month. However, as Providers digested the information it became clear that this gift of repayment was going to come at a substantial cost to the Provider community, when MAC Contractors stressed that these little presents would come with no special packaging.

With a Cheshire grin the MAC Contractors explained that Mass Adjustment claims will have no unique identifier, and therefore Providers would have nothing to reference when contacting call centers (so don't even try it!). Providers and Software Developers soon started to realize that no unique identifier means no way to put any special auto-posting logic in place, and no way to call out these trojan payments as they mix into regular payments and begin gumming up the works.

The silver lining of Competitive Bid is that our Community has learned how to push back in a more effective way. DME/HME Providers, Associations, and Advisors demanded that the MAC Contractors establish a unique identifier for these repayments, and N689 was born!

We've seen CGS and Noridian share that RARC code N689 will be present in the 2100.MOA segment of the ANSI 835 Professional claim file.
After a failed attempt processing these claims in May, we are on standby waiting for MAC Contractors to "resolve a problem" that caused over payment in the first small batch. Stay tuned.

by Lisa Anderson

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