Like us on Facebook  Follow us on Twitter  View our profile on LinkedIn                                                                                                      Argo Contact Centers | 5.30.2017
ACQUISITION  VS. RETENTION
Why you should retain more customers + how customer service can help
There is something so satisfying about acquiring a new customer, so it's no wonder why many companies put majority of their attention on customer acquisitions. You see all of the time, effort, and marketing dollars paying off with the new customers that are rolling in. 
 
But, while you're putting all of your focus on customer acquisition, you could be losing valuable customers who aren't receiving enough attention.
 
In the end, what is the point of spending all of your time and money into customer acquisition when you are wasting the potential of their relationship with your brand once their newness wears off?
 
Equal attention should be placed on new customer acquisitions and customer retention.
 
For one, research shows that retention is cheaper than acquisition. Depending on the industry or market sector you are in, it can cost up to... Read More
Industry Insights               In Case You Missed It...
Customer Experience

Read: 5 data points to watch to improve your customer experience.

Need to revamp your customer experience? Implement the D.O.M.O.R.E framework.

Read how listening can improve your customer experience.

By the year 2020, customer experience will be the key brand differentiator over price and product. Download the full report here.
We Rebranded!

On May 10th, we rebranded and are now doing business as Argo Contact Centers. Our new name more accurately reflects what we do - we are a contact center and provide contact center services. 

If you haven't had a chance yet, check out our new look on our website www.argocontact.com

Thank you for your continued support and partnerships.

What's New At Argo
Argo Challenge Coin Recipients

Congratulations to the two most recent Argo Challenge Coin recipients Denel Mulligan and 
James Bridges. Both received the coin for their outstanding sales performance and continuous success with Argo and for our clients. 

For those of you who don't know the significance of the Argo Challenge coin, there are only 300 of these custom-made coins  and are used sparingly to recognize the special achievements of individuals through the sole discretion of the CEO, Jason Levesque.

Congratulations Denel and James!
Argo's Upcoming Travels

NorthEast Contact Center Forum

Argo's CEO Jason Levesque and Business Development Specialists Tricia Defosse and Caroline Saban will be exhibiting at the NorthEast Contact Center Forum at Gillette Stadium in Foxborough, MA on June 13th. If you're attending, swing by our booth and speak with us about Argo! 

Connect With Us Today:
855-511-1123
info@argocontact.com
 Stay Connected With Argo
Like us on Facebook  Follow us on Twitter  View our profile on LinkedIn

64 Lisbon Street, Lewiston, ME | 207.514.0744