E-PASS Questions:
(407) 823-7277
Service Centers:
8919 West Colonial Drive
762 South Goldenrod Road
Monday-Friday: 8 AM-6 PM
Saturday: 9 AM-1 PM
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What do you want to hear about in this newsletter? We're open to content ideas!
Just hit "
REPLY" on this email and share your thoughts!
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SHARING OUR STORY
Want to know more about what our regional agency means for you? We'd love to come speak to your group. Email
info@CFXway.com
if interested.
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YOUR TOLL DOLLARS AT WORK
CFX BEGINS WORK TO UPGRADE TOLL COLLECTION SYSTEM
CFX has begun work to upgrade our toll collection system with a new state-of-the-art
system. The $85 million Toll System Improvements project will replace or upgrade our current system, some of which has been in service for over 20 years.
Among its many benefits, the new system will allow for seamless processing of toll transactions, data and images to ensure optimal toll operation performance for our customers. It will also feature license plate recognition technology.
The upgrades are scheduled to be fully installed system-wide by the end of 2018.
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PARTNER UPDATE:
I-4 Ultimate
The 2016 Year in Review summarizes the key accomplishments from the I-4 Ultimate Project's first full year of construction. This downloadable booklet is a great way to keep up with the I-4 Ultimate Project and the downtown area near SR 408. To read more about construction updates, I-4 Ultimate staff and feature stories, click here.
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$1.6 BILLION TO BE INVESTED INTO CENTRAL FLORIDA EXPRESSWAYS
The CFX Board voted unanimously to adopt a five-year, $1.6 billion work plan, the largest ever in agency history. The plan is estimated to create more than 11,000 jobs and contribute approximately $1 billion to the local economy through 2022.
The plan includes major investments in the completion of the highly-anticipated Wekiva Parkway (a 25-mile beltway around metropolitan Orlando scheduled to fully open in 2021) and a $230 million contribution to the State of Florida to fund the completion of the State Road 408/I-4 Interchange (part of the I-4 Ultimate Project). Both projects represent significant infrastructure expansions that illustrate CFX's commitment to improving mobility and safety in the fast-growing Central Florida region.
In addition, the plan will fund safety enhancement projects, roadway lighting improvements, signage, and the installation of a new state-of-the-art toll collection system on CFX expressways. The plan also includes the widening of approximately 40 miles of existing expressways to eliminate "bottleneck" areas and resurfacing of approximately 60 miles.
CFX plans to have its projects designed, built, and operational by 2022. Once complete, the plan is estimated to save the average motorist 32 hours of travel on an annual basis.
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NEW SR 429 FOREST LAKE RELOAD LANE MAKES COMMUTING EASIER FOR MOTORISTS
On May 9, CFX opened its third customer service Reload Lane location at the SR 429 Forest Lake Toll Plaza in west Orange County.
CFX is encouraging all motorists to get an E-PASS to easily pay tolls electronically, at a discounted rate. The new Reload Lanes, located on both north- and south-bound lanes, are open 6 a.m. to 8 p.m. seven days a week. Using the Reload Lane service, customers are able to get an E-PASS or replenish an existing E-PASS account right from the convenience of their car using cash, checks, debit or credit cards, in a matter of minutes.
CFX opened the first Reload Lanes in the continental U.S. at the Conway Toll Plaza in May 2016. In its first week, the Forest Lake Reload Lanes have already served more than 300 customers.
CFX specifically chose to place Reload Lanes at the SR 429 Forest Lake plaza to help make it easy and convenient for cash customers to sign up for
E-PASS
before CFX opens its first section of the
Wekiva Parkway
this summer. Once open, the new 4.5 mile section of the Wekiva Parkway will connect SR 429 at Connector Road to Kelly Park Road. It will also feature all electronic (cashless) tolling, which means customers without E-PASS will receive a
Pay-by-Plate
invoice.
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CFX CONCEPT, FEASIBILITY AND MOBILITY STUDIES
If one or more of the corridors are found to be feasible as a result of these concept studies, they would then proceed to a Project Development and Environment (PD&E) Study to create and evaluate alternative alignments.
For additional information email
ConceptStudies@CFXway.com
,
or click
here
to visit the study webpage.
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IN THE COMMUNITY
Have questions about E-PASS? Bring your friends and family to learn about E-PASS at these upcoming events. With more customer discounts and toll savings, life's better with E-PASS. Learn more at GetEPASS.com.
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Saturday, May 27 from 2-10pm at the Oviedo Mall
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Saturday, June 24 at the Amway Center
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Monday, July 3 and Tuesday, July 4 at Cranes Roost Park
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East Lake Heritage Festival
About 50 people visited the Wekiva Parkway booth during the East Lake Heritage Festival on May 20 in Sorrento. The festival at the East Lake County Library featured historical re-enactments, farm animals, country crafts and more.
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DIANE BONNET RECOGNIZED AT MAY BOARD MEETING FOR 23 YEARS OF SERVICE
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Diane Bonnett, one of the first E-PASS customer service representatives, is retiring after more than 23 years of service with E-PASS. Ms. Bonnett began her career with E-PASS in 1994 and was quickly
promoted before finally advancing to oversee business accounts.
Ms. Bonnett said the work place has changed a lot since she first started but the basics of "Customer First" values have always remained the same.
Ms. Bonnett has enjoyed helping people over the years and said that she will miss working with such a great team of colleagues and friends. Her retirement plans include spending more time with family and embarking on a well deserved cruise.
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