Communicate More

Strong originators in the commercial equipment leasing and finance industry are in constant communication with their top vendors and end-users. However, the question remains: What should be done when communications break down, when a good contact goes "radio silent?"

• First and foremost, strong originators accept that a lack of communication requires immediate attention and the need to relaunch a relationship.(Open and  consistent communication is a positive sign and a lack of consistent communication is a negative sign which needs to be addressed.)
• Strong originators re-engage with their vendors and end-users by taking leadership roles and reaching out to their clients when there is a challenging situation.
• Strong originators are able to identify potential problems and are able to defuse incorrect perceptions or actual troublespots in a relationship.
• Strong originators take responsibility for their mistakes or their company's lack of performance.

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Successful originators confront challenges head-on and do whatever is necessary to re-open the communication channels between them and their preferred clients.  

 

  Reach Out to Your Clients

TODAY