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Innovative, Single-Source Business Communications...
Serving the DC Region for 36+ Years
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Connect with us
(703) 321-3030
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The industry has been talking about “The Cloud” since it burst on the scene back in 2006-7 as a new way to deliver IT services, and for good reason. But it's only been the last 3-4 years that has seen mainstream adoption of cloud computing.
The concept is simple – and powerful…with cloud services, instead of owning all the computing and storage equipment needed to provide IT services to your organization, those services are supported by an external provider’s technology infrastructure.
T
his shift in deployment of technology has naturally (and rapidly) moved to voice services…or better said, Unified Communications – for good reason (see “Moving your IT Services to the Cloud?” below).
Sustained, broad-based adoption however has been muted in my opinion. Some of that is due to naturally long system life-cycles to be sure. However, at TCI, we believe it is primarily due to a UCaaS industry that has largely taken a “One Size Fits All” approach to service creation and delivery.
We have built our UCaaS Solutions “TCI Host, TCI Connect and TCI Manage” on the premise that a company should not be required to give up features, flexibility, scalability or customization in exchange for the benefits of moving to a Cloud Based Architecture.
So, I would like to personally invite you to review our newsletters and blog, and then give me a call at 703-321-3030 or email cornbrookst@tcicomm.com to discuss the TCI Advantage!
Tom Cornbrooks, President and CEO
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The TCI Difference – We are NOT your average Cloud, Hosted Voice or UCaaS Provider
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Individually Designed… Flawlessly Engineered… Meticulously Implemented Solutions
Powered by technology from global leader Mitel, our Hosted “Unified Communications as a Service” solution fills a crucial gap in the DC Region’s fast moving Cloud Voice market.
Whether you’re a small or large business, we custom design and manage every solution specifically for your unique requirements. Every TCI HOST/UCaaS client is provided a fully-featured, dedicated arrangement that doesn’t share resources with any other customer. Unlike “One Size Fits All” offerings, our solution will not restrict access to features or limit your deployment options.
Flexible Deployment & Acquisition Options
Exploiting the flexibility of IP technology, your virtualized UC platform may be deployed on your premises, in a public or private cloud, or any datacenter location, including TCI’s. You can Rent, Lease, or Purchase and we offer Fully Managed or Self-Managed support.
W
e’re Proven & Experienced
- Providing service and solutions for 36+ years
- More than 3,000 systems installed – local, nationwide, globally
- Over 35,000+ lines under service contracts
- Mitel Certified Voice & Data Technical Engineers
- 24 x 7 x 365 Live Answer Customer Service
A Seamless, Easy Transition
Unlike other Business VoIP providers, TCI takes care of all the important details for you, from delivering phones to network testing and set-up, feature programming, training, and ongoing support. Ready to simplify and improve your Business Communications?
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Thunderstorms deliver seasonal reminder to assess your Business Continuity plans with TCI
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How Business Continuity planning with TCI helps protect your business…
First, our experts perform a thorough gap assessment to identify risks, threats and exposure before it’s too late. Then we recommend solutions and action plans to enable you to mitigate and effectively manage a crisis.
40% of small businesses who experience a disaster never recover.
TCI’s cutting-edge Disaster Recovery solutions are tailored to help protect your entire technology environment - from data and applications, to office computers, mobile devices, networks and phone systems.
Will your business continue to operate when disaster strikes?
Here’s just some of the ways TCI’s comprehensive approach helps you safeguard what counts…
- Determine appropriate risk reduction strategies, remedies, and alternatives for critical systems and networks, including affordable ways to address voice and data protection measures like off-grid power sourcing and secure off-site storage.
- Enable a remote work program that can keep your business open when your office is shut down during an emergency.
- Avoid critical data loss or recovery delays dealing with missing databases, disrupted systems, networks and more.
Make sure your business stays connected when disaster strikes.
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Moving your IT Services to the Cloud? How the same benefits (and more) apply to Voice
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Digital transformation has become a top initiative for business and IT leaders. The same compelling reasons you’re exploring (or have already adopted) Cloud Computing also fit Voice. This list of benefits just scratches the surface…
- Adopt Cloud Voice at your own pace: Support new locations, users, capabilities, or seasonal capacity requirements. A hybrid approach offers seamless integration and migration between on-premises and cloud-delivered services.
- Choose exactly what you need: Pay for only what you need, when you need it.
- Provide employees with flexibility to work anytime, anywhere: Work is no longer a place - it's something you enable. With Cloud VoIP, you can embrace mobility and empower your employees to work anywhere, anytime, on any device – even during business disruptions.
- Make managing phones and systems easier and more efficient: Voice on a virtualized platform centralizes management. You can stop patching your employees' devices on an individual, manual basis - saving you time, money and frustration.
- Get new employees up and running in minutes: Streamlined deployment enables new staff to plug in a fully-featured display phone or access the system via their smartphones.
Learn more about Cloud Communications
Digital advances are transforming business operations. Check out Cloud Communications for Dummies, Mitel Special Edition, which explores how the world of business communications is changing.
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6 Easy Steps to prevent Phone Hacking
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Phone hacking, also known as “phreaking” costs businesses billions of dollars every year.
Decades ago, hackers accessed the public telephone network using a series of tones input via a “blue box” to fool Ma Bell into allowing them to make free long distance calls. Now hackers can access phone systems through voicemail ports to make free international calls.
The good news is that there are simple measures you can take to ensure your phone system stays well protected…
1. When installing new equipment, always change the access credentials from the default settings.
2. Never use easy passwords such as 1234.
3. Routinely review itemized telephone invoices for any anomalies.
4. Ask your service provider about their fraud monitoring policy.
5. If you have more than one administrator accessing the telephone system, make sure they use unique access credentials.
6. Whenever staff members leave the organization, immediately disable their access credentials.
Your phone and IT systems are essential to your daily operations. Set up time with TCI to talk about implementing best-practice security measures for your business.
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Hey, did you know TCI specializes in Building Networks for fast, reliable Broadband, Voice & AV connections?
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On schedule and within budget...
When you need to manage a new building, a renovation or a campus addition, our experts will design, manage, install, support and maintain the entire infrastructure.
We work with you every step of the way...
TCI has decades of experience building networks you can count on. Our team ensures a successful infrastructure deployment, upgrade or expansion that will support all your Voice, Data, Audio-Video and Surveillance needs.
- Design - build Solutions
- Structured cabling: fiber, copper, riser, backbone
- Network Access: MPLS, Internet, Trunking, Broadband
- Network Backbone: Switches, Routers, POE
- Network Security: Firewalls – Purchased or Managed
- Wireless Networks: Secure Corporate & Guest Managed Wi-Fi
- Sound Masking / Paging
- Emergency / Mass Notification: Premise or Cloud Based solutions
- CCTV – Entry Access Solutions
- Conference Rooms: AV & Video Conference Solutions
Engage us before your building plans have been finalized. We’ll ensure that all network requirements are included in the plans, saving you money by avoiding change orders later.
Ready to speed up your business? Contact us today at
(703) 321-3030 or info@tcicomm.com.
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Need Support?
Moving? Expanding?
info@TCIcomm.com
24/7/365
Nationwide Support
(800) 824-1001
DC &
Baltimore Metro
Virginia, Maryland, DC
(703) 321-3030
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