The countdown is on! Just three weeks until the financial industry’s leaders gather at Mohegan Sun for the 2017 COCC Annual Client Conference. I am particularly excited that this year’s theme, “collaborative to the core”, so accurately describes the unique benefits your organization can realize with a smartly-designed customer service solution from CenturionCARES.  

I’m looking forward to sharing ideas on how we can help you break down departmental silos that obstruct the free flow of information, impede operational efficiency, and prevent you from delivering the superior service your customers deserve. I’ll provide information on how we address the industry’s key issues through innovative service bundles including:

• CARES Efficiency Package
  
• CARES Collaboration
  
• CARES Quality Assurance
  
• CARES Reporting Package
  

COCC has once again packed plenty of valuable sessions and networking into the agenda, so I’d encourage you to contact me prior to the event to ensure that we set aside some time for a brief introductory chat. You may also find it helpful to visit our website to learn more about our entire portfolio of communication solutions.

I hope to see you soon in Connecticut and I hope your travels are safe.