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Chris Molinar of Accent Food Services notes the importance of defining business goals. |
Technology has largely rejuvenated the vending industry, but for many operators, making the leap to using it is one of the hardest tasks they ever face. The cost is high, the transition is often lengthy, and a lot of preparation and reorganization is often required.
A panel at the recent National Automatic Merchandising Association (NAMA) OneShow at the Venetian in Las Vegas gave attendees a chance to hear from four operators who went through the process. The operators described their journeys, including the hard decisions they made, the cost expended and the benefits they received.
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| Megan O'Neil of Daniels Vending explains the importance of preparation, flanked by Zachary Oliver of Dependable Vending. |
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The operators encountered similar challenges, a key one being deciding which technology provider to partner with. While each of the four selected a different provider, all agreed the partnership was critical to successfully adopting technology, and that the journey was worth the investment.
The session, titled "Optimize your business with a technology roadmap," was moderated by Dr. Michael Kasavana, NAMA endowed professor emeritus.
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Paresh Patel explains BluKey Connect at NAMA.
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Paresh Patel, CEO of PayRange, introduced several new products during a press conference at the NAMA OneShow, expanding on the mobile payment app that consumers can download for free from either the Apple App Store or the Google Play Store.
Patel explained the new BluKey Connect device, a smart, real-time connection to all BluKey devices in a location.
Adding one of these devices at a location gives the vending operator the ability to:
- Remotely run a DEX data upload
- Remotely upload cash transactions
- Automatically ensure machines have the latest firmware
- Feature digital signage using the HDMI port and audio connects
Building on its consumer marketing capabilities, PayRange has also released its PayRange Campaigns.
Operators can now leverage technology to accelerate reward and connection with consumers. With the PayRange Campaigns platform, crafted messaging is delivered to users via push notification, email, or in app message, guiding them to build loyalty.
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USAT Teams With VEI On Micro Market Kiosk
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| The VE Kiosk provides loyalty rewards. |
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USA Technologies, a provider of payment technology, has partnered with Vendors Exchange International Inc., a provider of solutions for the convenience marketplace, to create the VE Kiosk platform.
The partnership leverages both USAT's credit card processing expertise and its
MORE.
Loyalty Program, within the construct of the VE Kiosk. USAT's processing platform, ePort Connect, enables the device to leverage secure credit card transactions along with the
More. Loyalty platform, providing added discounts and rewards to consumers that help to drive repeat business.
"We wanted to allow our customers to utilize their existing back-end vend management systems to control the VE Kiosk," said Matt Shene, president of Vendors Exchange. "Today, our customers have two different systems to manage their micro-markets and vending machines, which causes unnecessary work due to two different channels."
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365 Retail Markets Acquires POS Provider
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| The ReadyTouch can eliminate long lines in a manual feeding operation. |
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365 Retail Markets, a provider of micro market kiosks, has acquired ReadyTouch, a provider of self-service point of sale software for onsite foodservice operations within corporations, schools, airports, healthcare facilities and more.
With a variety of modes, the ReadyTouch system fits any dining scenario, from self-checkout to kitchen management, for increased efficiency and customer satisfaction.
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Your are receiving this information because you have expressed interest in vending, office coffee and/or
micro market self service industries. Sent to you by Vending Technology News 1-800-956-8363. |
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