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Upcoming Events
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5/6/17
Arden Hills, MN
5/11/17
Duluth, MN
6/11/17 - 6/13/17
Ruttger's Sugar Lake
7/24/17 - 7/28/17
St. Cloud, MN
9/11/17-9/13/17
Indianapolis, IN
10/16/17-10/18/17
St. Cloud, MN
11/4/17-11/7/17
Columbus, OH
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Parts Store
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Shop for your parts online
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| Click here to enter the store |
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Contact Information
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Main line:
952-435-9060
Fax:
952-435-9066
Parts:
952-443-6346
Toll Free:
866-287-7278
Dave Mohr
Sales Manager
612-850-6348
Jamie Romfo
Account Manager
763-219-3615
Brian Hanson
Account Manager
612-799-1251
John Hamilton
Tech Line
763-237-4891
Dan Sprengeler
Lead Technician/Trainer
Sam Armour
Warranty
952-443-6351
Robert Loing
Parts Manager
952-443-6341
Mark Benson
Outside Parts Sales
612-751-7779
Annie Peters
Accountant
952-435-9060
Linda Telin
VP/School Bus Service/Marketing
952-443-6356
Todd Telin
President/General Manager
952-443-6340
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Website rework
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Check out the new Thomas Bus website.
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In High Gear: REV Group Continues the Legacy of Two Bus Brands  |
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In chauffeured transportation, REV may be best known for its luxury bus brands Federal and Krystal, which it began producing four years ago, but it's actually the parent company to a large variety of specialty vehicle realms generating more than $2 billion in sales each year. In total, REV comprises 27 brands from mobility vehicles to school buses. REV also builds Champion, Goshen, ElDorado, Collins, ENC, and World Trans buses.
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APRIL 20
17
- Edition #43
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Thomas Built Buses
2016 Overall Market Share Leader!
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What's one thing that makes Thomas Built Buses Special?
Click for video
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What is Clean Diesel?
Today's ultra-low sulfur diesel fuel, advanced engines and effective emissions control combine to achieve near zero emissions that is smoke free. Clean diesel has proven energy efficiency, and ability to use a wide range of renewable fuels that position diesel as a key technology for growing economies to achieve cleaner air, lower greenhouse gas emissions and a sustainable environment around the world.
Cleaner diesel fuel, advanced engines and effective emissions control make up a new generation of diesel. It's clean diesel.
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Student Detection System
School Bus
Motion Sensor Technology
by Rostra
Talk to your account representative to schedule a
demo of this new technology.
Using an array of durable sensors mounted along the undercarriage of a bus, the Rostra Student Detection System (SDS) audibly and visually alerts drivers to the presence of objects in their blind spots.
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If you haven't seen the
Saf-T-Anchor Removable Seat (S.T.A.R.S.) mounting system yet, you are missing out. Click above to view a video on this proprietary system and watch demonstrations on how to uninstall and reinstall the seats in a matter of minutes. If you are looking for more cost-effective and easier to install special-needs seating, check out the S.T.A.R.S. system. It's revolutionary and the only one of its kind in the industry.
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CUMMINS GUIDANZ™ MOBILE APP AND
INLINE™ MINI ARE LAUNCHED
NASHVILLE, Tennessee -- Cummins Inc. (NYSE: CMI) is launching a new mobile app that harnesses advanced algorithms and cloud computing technology to improve the overall service experience of its customers. Shown for the first time at the Technology and Maintenance Council's (TMC's) annual show, Guidanz allows customers to quickly read Cummins fault codes and other key information on 2007 and newer engines.
The new mobile app reduces the need to drive to a certified service location or wait for a technician to arrive on site. Customers can view prioritized engine faults using the Guidanz mobile app paired with an INLINE™ mini Bluetooth® adapter, which provides critical information they can quickly share with their operations manager or service provider. By either emailing the operations manager directly from the app or calling Cummins Care, initiating the service process is faster and easier than ever with data available at the fingertips of our customers. The app also links customers to an online service locator, helping them identify the closest certified repair location. Even when offline, Guidanz can provide a list of engine faults to the customer.
The new Bluetooth-enabled INLINE mini features a nine-pin connector that plugs directly into the standard SAE J1939-13 interface, allowing customers to quickly retrieve engine information using a Bluetooth-equipped iOS® or Android® smartphone or tablet. Sharing this information with a service provider can help improve communication and speed up repairs.
The Guidanz mobile app also offers the Immediate Assessment feature to certified service providers. Immediate Assessment enables Cummins-certified service providers to improve shop scheduling. When a customer pulls into the service area, a service provider can use Guidanz with the INLINE mini or the INLINE 7 to obtain a full fault code report, and within minutes is able to assess the severity of the fault and how quickly it can be resolved. The Immediate Assessment feature provides repair time estimates, identifies the most likely repair parts and enables a work order to be started before the vehicle even enters the service bay.
"Cummins is continually looking for ways to provide customers with the best service experience," said Ryan Kikendall, Director - Service Event Solutions at Cummins. "The Guidanz mobile app with Immediate Assessment feature, paired with the INLINE mini Bluetooth adapter, provides best-in-class service triage capability in a matter of minutes, drastically reducing our customers' downtime, accelerating operational efficiency and improving overall communications throughout the service process."
The Guidanz mobile app will be available in April, 2017 on either iOS or Android as a free download at the Apple® App Store® or the Google® Play Store.™ The INLINE mini and the Immediate Assessment feature are available through Cummins-authorized channels. Contact a Cummins Sales and Service location for additional information, or call Cummins Care at 1-800-CUMMINS™ (1-800-286-6467)
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Service Corner
In 1950, General Motors condensed the sounds of car trouble into seven types:
* The Rattle. A series of hard, sharp sounds in rapid succession, like a hard object being shaken around in a metal container. This noise usually indicates a loose or broken part striking against another.
* The Thump. A dull sound, generally made when a soft part strikes against a hard part. An example is the noise made by a deflated tire on the road.
* The Squeak. A sharp, shrill, piercing noise, generally made by two dry metal parts rubbing together. The sound may be sharp and erratic, or drawn out - a squeal. Lack of lubrication causes many squeaks.
* The Grind. This is a continuous crushing sound like a part being crushed between two revolving parts. Such a sound might come from the transmission.
* The Knock. This is a sharper and more distinct sound than a thump. It's generally associated with a loose rod or crankshaft bearing. (Not to be confused with the "knock" or ping of a laboring engine.)
* The Scrape. A grating or harsh rubbing sound, often made by two pieces of material rubbing together. The sound of a dragging brake could be described as a scrape.
* The Hiss. This is like escaping air or steam or the sound of water on a hot metal part.
The idea was to simplify conversations between mechanics and customers. "Besides telling what the noise is, the driver is expected to report where it comes from and when it happened," explained
Popular Science. "With this report, the mechanic has a good start toward learning why it happened."
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