UCSF ADVANCED PRACTICE NEWSLETTER
October 2019
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CELEBRATING
NURSE PRACTITIONERS
NURSE ANESTHETISTS
PHYSICIAN ASSISTANTS
NURSE MIDWIVES
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AHP = APP ADVANCED PRACTICE PROVIDERS
Yes I have retired but wanted to send October and advise you there will be no November Newsletter
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IN THIS ISSUE
Highlighting APP Practice at UCSF Health
A Great Patient Experience
APP UPDATES
Celebrate Midwifery Week 2019
Celebrate PA Week 2019
UCSF Health APP Open Forum
2019 Flu Season
The most recent NP3 Appointments
The Women of UCSF
The Recognize Application
7th Annual Stanford APP Conference
Links to other UCMC's APP Practice
Seeking a new Fellowship Director at UCSF Health
First Inaugural UCSF Health APP Grand Rounds
BCH/BCHO Monthly Noon Conference at MB
Palliative Care Education Day for APPs
Asian Health Symposium - Sign Up
Pediatric Updates Conference - NAPNAP
APP Academic Stipend
ONE GOOD THING
Schwartz Rounds
GME Grand Rounds
Medi-Cal SPA Time Study for Ambulatory Providers
New APPs to UCSF Health for the 9th Cohort in 2019
Advisory Board Minutes - August 2019
California Healthcare News
UCSF Health Events Calendar
Center for the Enhancement of Communication in Healthcare
New APP AHA Re-Certification Workflow
True North Metrics
APP Students and SON Preceptor Opportunities and Preceptor Training at UCSF Health
Sharing your Expertise across the State and Nation
Caring for the Caregiver
RECOGNITION, PUBLICATIONS, AND PRESENTATIONS
No Submissions
RESOURCES
Fun Discounts for UCSF Employees
Pager Box Update
2019/2020 APP Advisory Board
Required Training in LMS
Face Card Process
How To Correct The Staff Directory
APP Resource Manual Link
Adding New Privileges
Scope Of Practice Details
Licensing and Certification Responsibilities
CURES Sign Up for Scheduled Medication Prescribing
BRN Link
DEA
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HIGHLIGHTING THE ADVANCED PRACTICE PROVIDERS
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Great Experience Award
Mary Wong, NP Cardiology
received a Great Experience Award on Tuesday, August 27
th
at the Manager’s Meeting
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What it means to create a great patient experience varies widely and can be manifest in many ways. Our patients have these experiences every day at UCSF Health secondary to our providers and staff, often in subtle ways. They are created by a workforce that pauses to consider the stresses of health care challenges experienced by the person standing before you. Whether it be personally or with a family member or a friend, simply listening is an act of empathy and support.
Mary Wong, NP in Cardiology was honored for creating that experience and received some very nice feedback from a patient. Although it is nice to receive these public acknowledgements, we often experience them silently as we internally measure the value of our service to patients. A specific patient experience was highlighted by Ranji Rao, MD regarding Mary Wong, NP as an act of colleague acknowledgement.
"One patient of mine who had also seen Mary in clinic, was recently hospitalized for overwhelming sepsis and shock as well as dysrhythmia. She coded multiple times. She was a long term UCSF patient for 16 years and of mine for the last 2-3 years. The husband called the Cardiology clinic desperately seeking the input of the wife's outpatient providers, thinking those of us who knew the patient well, would be the best advocates for aggressive care in the hospital. He spoke with Mary, whom he knows, and she reassured him that she thought the care received was appropriate based on her chart review, but that she would also involve me. Mary texted me telling me how important the situation was, that the patient may not survive and would I please call her husband ASAP. I greatly appreciated her judgment in contacting me and I was able to speak with the team, and the husband, before the patient unfortunately passed away the next day.
I called her husband to express my condolences, and he very clearly made me promise that I would thank Mary for all she did for his wife during her life and even at the end. He derived great comfort from her kindness and urgent care coordination. Initially he felt his wife was not receiving great care and was quite upset with UCSF, but by the end of the experience. He spoke very highly of UCSF and all we did, to help him keep his promise to his wife that he made to her 40 years ago. He would always do everything he could for her. It was quite touching, and I am so grateful that I have Mary on my team".
This is why we have the Great Experience Award. It is through stories like Mary’s care, concern, and urgent actions that help us define what we believe to be the perfect example of going above and beyond the call to help a family struggling at a crisis point in their lives. Her response to this husband’s concerns changed the course of care even though he lost his precious wife in the process. Mary saved this husband from feeling alone and confused.
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CELEBRATE MIDWIFERY WEEK
September 29th to October 5th, 2019
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CELEBRATE PA WEEK October 6th to 12th, 2019
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APP OPEN FORUM
October 24th, 2019 5 - 7P
MB Oberndorf
Light Refreshments and wine
Agenda Highlights
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- Recognition Award
- Upcoming Inpatient Documentation Workflow
- CPI Work
- APP Stipend Recipient Presentation
- Open discussion
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2019 Flu Immunization Process
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Latest NP3 Appointment Candidates
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Alisa Yee, NP GI Surgical Oncology
Nicholas Carvelli, NP Orthopedics (photo)
Stephanie Rodriquez, NP Hematology Oncology
Erica Wilson, NP Adult Critical Care
Malia Comstock, NP Ped Cards Anesthesia
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WOMEN OF UCSF
Explore the stories, resources, and events supporting and highlighting the Women of UCSF.
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Please use the UCSF Health Recognize application to tell any staff member or provider how much your appreciate their expertise or support or guidance. It is free and easy and meaningful to the recipient. It functions through MyAccess.
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THE 7TH ANNUAL STANFORD ADVANCED PRACTICE TOPICS IN ACUTE AND AMBULATORY CARE CONFERENCE
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ADVANCED PRACTICE AT UC Medical Centers in California
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A UC wide Advanced Practice Leadership Strategy Committee was formed a couple years ago to create a dialogue and share common processes that were more mature at some health systems than others and support each other in our collective efforts. The Committee includes members from all professions as well as senior leadership and advanced practice faculty and administrators. The following logos are links to activities at each campus that may relate to advanced practice. These may include conferences and grand rounds. You will note that some are more mature in their online presence.
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SEEKING AN INAUGURAL APP FELLOWSHIP DIRECTOR
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ADVANCED PRACTICE GRAND ROUNDS AT UCSF HEALTH ON OCTOBER 3rd 2019
12 - 1P.
Understanding the Clinician Role in the Resolution of Health Inequities -Black Maternal Health as an exemplar.
Monica McLemore, PhD, MPH, RN, Associate Professor, UCSF Family Health Care Nursing
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IT WILL BE LIVE STREAMED FOR PROVIDERS and STAFF ACCESS AT MB AND PARNASSUS AND MZ
LIGHT REFRESHMENTS WILL BE SERVED FOR THOSE IN ATTENDANCE AND WILL BE RECORDED FOR FUTURE REVIEW.
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BCH/BCHO Noon Conference
Monthly Education Meeting with light refreshments at Mission Bay
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APP Palliative Care Education Day
9A - 5P October 15th, 2019
Parnassus Campus
LPPH Auditorium
Free and inclusive CEs - 7 contact hours
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8
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Asian Health Symposium – Open for Registration Now!
October 10-11, 2019
For primary care clinicians, especially those who provide
care to Asian patients – Please register immediately!
Date
:
October
10 - 11, 2019
(Thu and Fri)
Time:
8:00am – 5:00pm
Place
:
San Francisco Marriott Fisherman's Wharf, 1250 Columbus Ave, SF, CA
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Annual Fall Conference 2019: Pediatric Updates
October 5, 2019
Mission Bay Conference Center at UCSF - 1675 Owens St #251, San Francisco, CA 94158
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The UCSF Health Office of Advanced Practice
15 Academic stipends are offered each fiscal year to offset the cost of APPs presenting at a conference in their specialty. Podium/poster/panel presentations will be eligible. Other requirements listed in link below.
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Jessica Brennan, NP
Lissa Gray, NP
Ada Edwards, NP
Alisa Yee, NP
Sarah Kabatt, NP
Gabriel Schwartz, NP
Mary Lesh, NP
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Maura O'Day, NP
Onica Kuch, NP
Claire Parker, NP
JacklinTong, NNP
Annika Erlich, NP
Sarah Zhang, CRNA
Jessica Blythe, PA
Carly Hoffman, PNP
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Compliments of Diane Sliwka, MD
One Good Thing
Improving the Work Experience at UCSF
Issue 75
To make our True North "Our People" efforts more visible at UCSF, this communication provides a highlight of one enhancement, story or tip intended to improve the work experience for clinicians and faculty at UCSF Health.
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Schwartz Rounds offer healthcare providers a regularly scheduled time during their fast-paced work lives to openly and honestly discuss the social and emotional issues they face in caring for patients and families. The focus is on the human dimension of patient care. Clinicians and staff have an opportunity to share their experiences, thoughts and feelings on thought-provoking topics drawn from actual patient cases. The premise is that health care providers are better able to make personal connections with patients and colleagues when they have greater insight into their own responses and feelings
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GME Grand Rounds - inter-professional opportunity to share experiences.
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IMPORTANT
Ambulatory APP Providers ONLY
Please complete the LMS module for this training to be included in the next time study. You will not be included in the dates listed below if you did not complete in the LMS system. Your participation will ready us for the next request from Medi-Cal.
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The dates are randomly selected and to gain this valuable source of revenue, the time sheets must be completed and returned after signature in blue ink in a timely manner. We must have an 85% participation rate.
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The following training link provides information that ALL ambulatory APPs must review to be included. ONLY APP providers that completed the LMS module will receive a link to the TIME SHEET when the next date is announced.
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APP NEW HIRES COHORT 9 2019
Please welcome these new APP professionals
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STARTING APP Cohort 9 for ONBOARDING July 2019
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THEY ARE A GROUP OF NP AND PA PROVIDERS COMING INTO MANY DIFFERENT CLINICAL SPECIALTIES ACROSS THE UCSF HEALTH ENTERPRISE.
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APP ADVISORY BOARD MINUTES
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CALIFORNIA HEALTHCARE NEWS
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A COUPLE ARTICLES RELEVANT TO ADVANCED PRATICE. YOU CAN SUBSCRIBE IF YOU WISH.
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Enhancing Relationship Centered Communication Skills Professional Development for Clinicians
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AMERICAN HEART ASSOCIATION CERTIFICATION WORKFLOW FOR APP PROVIDERS RENEWING THEIR BLS, ACLS PALS THROUGH SAFETY TRAINING SEMINARS
They have a list of authorized APP providers. All others will be denied.
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UCSF HEALTH UPDATES REGARDING TRUE NORTH METRICS
Includes an article on price transparency.
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For more information, contact Mitchel Erickson, NP
Associate Chief of Advanced Practice
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ALL APP STUDENTS AT UCSF HEALTH FACILITIES
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All preceptors are required to ensure all students from ALL educational institutions have been vetted by UCSF prior to any educational activities, including employees. UCSF has many parts of the organization involved in this process. Their school needs an affiliation agreement with UCSF, they need health screening to be completed, they require online training for Health and Safety and APEX, and sign a HIPPA form.
Laura Frahm, RN in INEX is leading the effort to improve the on-boarding of all students and is building a portal that all schools and students must work through.
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Are you a Clinical Preceptor?
Are you interested in precepting or becoming volunteer clinical faculty?
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WANT TO SHARE YOUR EXPERTISE WITH APP COLLEAGUES ACROSS THE STATE, THE NATION, OR THE WORLD?
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MORE INFORMATION AND TO BE A PEER SUPPORTER, EMAIL THE FOLLOWING LINK.
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Presentations, Publications, Recognitions, and News
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RESOURSE INFORMATION AND LINKS
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UCSF HEALTH EMPLOYEE DISCOUNTS AND BENEFITS FOR WORK, LIFE, AND FAMILY
IMPORTANT LINKS:
Six Flags
- when buying tickets enter promo code UCSF
Tickets
California Academy of Sciences
- when buying tickets for 20% off use promo code UCSF
Tickets
SF Zoo
- use discount code 75001 for $3 off adults, $2 off children with one free train or carousel ride for each ticket
Tickets
Monterey Bay Aquarium
- discount using Store Name UCSF1002
Tickets
Travel discounts
- hotels, packages, cruises. Register for UCSF Passport Discounts, search UCSF Get Away Today
Site for information
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UPDATING YOUR PAGERBOX CONTACT INFORMATION IS IMPORTANT
In order for other providers to reach you or contact you outside the messaging feature in apex, pagerbox is another mechanism to utilize. This is an internal system and not available to patients. If you do not have a pager, please consider adding your contact information to the pagerbox system. You are only required to respond to pagerbox messages during your normal working hours. All Pagerbox services are now managed by UCSF IT Services.
Feel free to let me know of any problems.
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2018/2019 APP ADVISORY BOARD
Feel free to reach out to them through global Outlook
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Alisa Yee, NP
Mercy Vigil, CRNA
Shelley Gierat, CRNA
Jennifer Kerney, NP
Laura Kirk, PA
Maura O’Day, NP
Brandon Sessler, PA
Stacy Wong, NP
Eliana Agudelo, PA
Dana Morgan, PA
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Laura Weil, CNM
Annette Carley, NP
Gerri Collins Bride, NP
Lissa Gray, NP - Chair
Danielle Krieger, NP
Tara Valcarcel, NP - Co-Chair
Stacie Rohovit, NP
Michelle Klosterman, NP
Ryan Wilson, PA
Samantha Shenoy, NP
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Check for any Required Training
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THE APEX SMART PHRASE FOR AMBULATORY AND EMERGENCY DEPARTMENT ENCOUNTERS
This phrase MUST be present in ALL encounter notes. ONLY this phrase will work to capture your wRVU attribution. The billing logic was designed for ONLY THIS DOT PHRASE (.ahpvisittype)
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FACE CARDS FOR APP PROVIDERS
Use the following web-link to complete the ordering process. The instructions are self explanatory. You do not pay but do need to create an account. You may upload a professional photo of your choice or use departmental professional photos for this purpose.
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Making yourself more visible at UCSF Health
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In an attempt to ensure all Advanced Health Providers are visible to the public, your patients, and your colleagues at UCSF, please check and to ensure your working title and contact information are correct. Click the link below and complete the log in process and correct what you can. If your title is incorrect then an additional step will be required as this function is controlled by HR. If you find your title needs to be corrected, email me at
mitchel.erickson@ucsf.edu
with your hire title and I will collect information in batches and forward to the correct person. The "Find a Doctor or staff member" portal update is delayed. UCSF Health is building a new web portal and is challenged with migrating data from the old platform to the new platform. Once ready, we will have capacity to add all the AHPs with photos and CV related data. We have been authorized to develop a dedicated AHP Web portal at UCSF Health. More to come.
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This link will bring you to the UC ME login page. Use the button on the far left at the bottom to access the APP Resource Manual.
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This can be completed at the UC Me page by clicking on REQUEST NEW PRIVILEGE.
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Look up your credentialed standardized procedures: Must be through VPN or UCSF computer.
Look up all the standardized procedures:
OMAG POLICIES
CIDP
FPPE/OPPE
This link will work from a any computer with/without VPN enabled using IE or Chrome.
Click on Professional Organization Links:
All prescribers of Scheduled Medications will need to register and review upon writing Scheduled Prescriptions
IMPORTANT - RELATED TO YOUR DEA LICENSE
If your DEA license was issued in another state, you need to go online to the DOJ website and change the location to California. Your DEA needs to be in the state where you practice as all state laws are different. YOU
DO NOT
HAVE TO PAY FOR DEA LICENSE OR RENEWAL AS YOU WORK FOR A PUBLIC INSTITUTION.
Very IMPORTANT message from BRN: As of Jan 1st, 2016 if you were licensed in California
prior
to March 1st, 2009 you are required to resubmit fingerprints via the new Live Scan Service. If your renewal seems to be in limbo for unclear reasons, this may be why. After Jan 2018, you will no longer receive a card license. Verification if online only.
This information was extracted directly from State organizations and agencies but does not infer any authority as to its content and you are reminded to check with your state authorities regarding statutes of practice in California.
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Renewal Applications Online
REVISED ANNOUNCEMENT REGARDING RENEWAL APPLICATIONS
Starting January 2017, DEA will no longer send its second renewal notification by mail. Instead, an electronic reminder to renew will be sent to the email address associated with the DEA registration. At this time, DEA will otherwise retain its current policy and procedures with respect to renewal and reinstatement of registration. This policy is as follows: If a renewal application is submitted in a timely manner prior to expiration, the registrant may continue operations, authorized by the registration, beyond the expiration date until final action is taken on the application.
DEA allows the reinstatement of an expired registration for one calendar month after the expiration date. If the registration is not renewed within that calendar month, an application for a new DEA registration will be required. Regardless of whether a registration is reinstated within the calendar month after expiration, federal law prohibits the handling of controlled substances or List 1 chemicals for any period of time under an expired registration.
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