| CIC |
Apr 5-7, 2017 |
Life & Health |
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CISR
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Mar 22, 2017 |
Agency Operations |
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CISR
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Mar 23, 2017 |
Personal Auto |
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CISR
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Apr 4, 2017 |
Life & Health Essentials
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CISR
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Apr 11, 2017 |
Elements of Risk Management
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CISR
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Apr 19, 2017 |
Commercial Casualty II
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CRM
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Nov 28-Dec 1, 2017 |
CRM Control of Risk
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E&O
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Apr 4, 2017 |
E&O Seminar |
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FLOOD
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Feb 27, 2017 |
Flood Insurance |
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Webinar
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Mar 20, 2017 |
Money in Retirement Accounts: Options, Problems and Opportunities
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Webinar
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Mar 21, 2017 |
Leases and Contracts Versus the Insurance Policy
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Webinar
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Mar 22, 2017 |
Top Twelve Coverage Countdown: Answers, Evaluations and Revelations
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Webinar
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Mar 23, 2017 |
Your Agency Online: Communication Cure or E&O Plague?
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Webinar
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Mar 24, 2017 |
Words Mean Things and Insurance is a Foreign Language
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Webinar
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Mar 28, 2017 |
Commercial Property Claims that Cause Problems
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Webinar
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Mar 29, 2017 |
Commercial Liability Endorsements to Watch Out For
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Webinar
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Apr 3, 2017 |
Insuring the Building Project: Builders Risk and Installation Coverage
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Webinar
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Apr 11, 2017 |
Innovations in Long-Term Care Funding with Life Insurance
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Webinar
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Apr 11, 2017 |
The Things Kids Get Us Into
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Webinar
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Apr 12, 2017 |
Getting Wise on Health and Wealth: Group Insurance and Savings Plans
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Webinar
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Apr 12, 2017 |
Street Level Ethics
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Webinar
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Apr 19, 2017 |
ALERT: Agency Legal and Ethical Responsibilities Training
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Webinar
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Apr 25, 2017 |
Weatherstripping the CGL: Drafts, Gaps, Forms and Fixes
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Webinar
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Apr 26, 2017 |
A Walk Around The Farm - Farm Property Considerations
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Thank You to Our Diamond Partners
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MIIAB is Representing YOU at the Big "I" Legislative Conference
Stu Gish -
Ekblad, Pardee & Bewell, Inc.
Darian Hunt -
House of Insurance Agency, Inc.
Alisa Lamb -
Stein Insurance Agency, Inc.
Chris Markfort -
Ekblad, Pardee & Bewell, Inc.
Richard McKenny -
Advance Insurance Agency
Matthew McKenny -
Advance Insurance Agency
Dan Riley -
MIIAB Executive V.P.
Jeremy Sogn -
Oakwood Insurance Agency, Inc.
Dominic Sposeto -
MIIAB Lobbyists
Hall Tiffany -
Hal Tiffany Agency, Inc.
Frank Whitcomb -
MIIAB Director of Sales
Robb Wunderlich -
Wunderlich Insurance Agency
Click Here to Review the 2017 Issues
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Many people have heard this story, which has become a legend in the training industry . . .
A CEO and department head were having a brief conversation after their monthly strategy meeting, where the main focus was on employee training. The CEO said, "What if we spend all this money training our staff and they leave us?" And the deparment head replied, "What if we don't train them and they stay?"
A simple but pointed response. If you spend a lot of money on people and they leave, that's not an optimal outcome. But if you don't train your employees and they stay, it costs you a lot more.
Read More...
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Legislation & Policy
- Mississippi Farmers Focus on Price Measures, Crop Insurance Farm Bill
- Corn Growers Emphasize Crop Insurance, Soybean Growers Focus on Conservation
- Ag Subcommittee Hearing Focuses on Specialty Crops
Read Full Smart Brief...
Sign Up for Smart Brief
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In the world of sales and customer service, what people say and what they mean are not always the same thing. Unfortunately, many of us are listening impaired when it comes to getting to the heart of our customers' messages.
Maybe in six months. I'm just looking. I can get it on sale somewhere else.
Sound familiar? Probably. Do you understand what people mean when they use these objections? On the surface, sure, but do you really get your customer's or prospect's intended meaning? Maybe; if you don't, you could be losing business.
The good news is there's hope. With some practice and a little bit of discipline, you can tune up your service ears and grow your relationships.
Read More...
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The Risks of Sticking with Legacy Technology
It's akin to that pair of blue jeans you continued to wear as a teenager, despite your mother's protests.
"How in the world can you go out in public like that?" she'd exclaim. "There are holes in the knees that are bigger than your head!" "Mom," you'd reply with a noncommittal shrug. "They're comfortable."
Move that anecdote onto a larger stage and you have a fairly accurate picture of how many organizations look at legacy technology-systems, software and other tools for which the best, most productive days are well in the past. Why do organizations stick with such outdated technology?
Read More...
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