Deliveries will take place on Thursday afternoons (except for our shareholders picking up at the West Bend Saturday market). When you pick up your share you will take a share from the stack, transfer the contents into the grocery bags or cloth bags you have brought, carefully unfold the box, and check your name off the list.  Simple enough, but please read through the step by step process to avoid confusion at pick up time. 

 

1.  Arrive at your pickup site between the scheduled pickup hours, times are as follows:

 

Wellspring Farm in Newburg, noon - 8pm 

Rising Phoenix in West Bend 2pm-6pm

Java Dock in Port Washington, 1:30pm - 9pm

Slow Pokes Local Food in Grafton, 1pm - 6pm

Larry's Market in River Hills/Brown Deer 2:30pm-6pm

Olsen's Piggly Wiggly in Cedarburg, 1:30pm - 9pm

Weeds in Cedarburg, 1 pm - 6pm

Outpost in Mequon, 2pm - 9pm

Outpost (East Capitol) in Milwaukee, 3pm - 9pm

Outpost in Bayview, 3:30pm-9pm

Outpost in wauwatosa 4pm-9pm

Total Health in Menomonee Falls, 4:30 pm - 8pm 

La Merenda in Milwaukee 3:30pm - 8:30 pm

West Bend Farmers Market in West Bend (this is our only Saturday delivery), 7:30am - 11:00am

 

Please be patient if we are not there right on time.  We always do our best to be punctual, and rarely are we more than ten minutes late.  

 

2.  Go inside the business to the area where the boxes are located. At Piggly Wiggly in Cedarburg, the boxes are in the cooler area of the produce section, so ask a produce dept employee to help you. At the Outposts, boxes will be on a cart in the produce section (ask an employee if unsure). At our other sites that are businesses, the owners like to meet the folks picking up the boxes, so find an employee, introduce yourself, and explain that you are a Wellspring CSA shareholder here to pick up your produce box! They will show you where the boxes are located. 

 

Near the boxes you will find the check-off list of shareholder names picking up at each site that week. The list will also indicate what weekly rotation you are on (for our half shares).  This helps prevent things like half shares taking boxes on the wrong week. Find your name and check yourself off the list. Please take care in checking off your name, so we know you picked up that week. The checklist helps us determine who, if anyone, hasn't picked up a share at the end of the night, so this step is very important.   

 

3. Pick a box off of the stack.  Please DO NOT go through all the boxes to find the "best" one, each box will contain the same amount and variety of produce.

 

4. Empty the contents of the box into the empty bag(s) that you have brought from home.   

 

5. Please CAREFULLY unfold the cardboard box at the site and leave it in a designated area (ask employee if unsure). Please do not remove the wax cardboard CSA share boxes from your drop-site. 

 

We believe this system is more advantageous because it saves you having to remember to return that bulky cardboard box every week and it saves us the hassle of tracking down those boxes that inevitably don't get returned (and cost us money if more must be ordered...thus adding additional costs in the future.)

 

Please also keep in mind that these boxes are expensive, and can be fragile if handled the wrong way (they don't unfold like normal boxes and forcing them unfold in that manner is what causes them to rip). When they rip we cannot reuse them.  A short video from Steve at Tipi Produce with instructions on how to properly unfold your box can be found here: http://www.youtube.com/watch?v=ykUjnZZHY6o

PLEASE please please watch it. It is about one minute long, and it is much easier to do properly after you watch someone else do it.

 

6. Please be friendly and courteous to the pickup site's staff who are helping you with your CSA pick up.  If something goes wrong or you don't have your share, it's not their fault.  Contact Theresa at 414-331-6513 or you can email concerns to farmwellspring@gmail.com.

 

What if I am splitting a share?  Can I just go to the pickup site and remove my "half" of the share from the box?  

 

No.  To avoid confusion at the pick up sites it is important that people who are splitting shares take the entire share with them to divide the share.  There cannot be share boxes left at the pick up site with only partial shares left in them because they will get taken by mistake by people who have paid for a full share. 

 

 

What about the West Bend market pick-up? 

 

If you are picking up at the West Bend market the procedure is a bit different - the boxes will be at our market table. This year, we are located near Idle Hour Cafe/Pub and Emmaus Bible Church. For the first few weeks, please get one of our staff member's attention at the stand to introduce yourself so we know who is picking up. Then, empty the contents into your bags and check your name off the list. We look forward to meeting you!

 

Why are there occasionally items for sale at the Farmers Markets that are not included in my share?

 

Although the VAST majority, easily 99 percent, of all produce grown at Wellspring is grown primarily for the CSA (with a little extra planned for our two Farmers Markets), we do grow a very small amount of crops that are only available at the markets.  This is not because we don't want to put them in the share, but because they are perhaps not seasonally available during our CSA season (like asparagus) or they are laborious to grow and difficult to harvest in large quantities (like husk cherries), or we just don't have enough of it at that time to give out 110 worthwhile portions (like when the first few pounds of tomatoes roll in). If you frequent our market booth and have questions about this or anything else please ask us for more information.  We are always happy to discuss the food we grow!