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February 9, 2017 Issue #146
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Carman O'Leary, Editor
Allen Lund Company
Marcom - Los Angeles Office
(800) 475-LUND (5863)
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Novice in the Industry
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Prior to working at the Allen Lund Company, I did not know much about the trucking industry. Sure I saw trucks on the road, knew that products had to get across the country, but I did not know the details that went into getting freight to its destination. Now that I work in the industry, I understand how much planning, oversight, and coordinating it takes to fulfill a contract. I see these transactions through the paperwork that I process, through the contracts, the BOLs, and rates of confirmations; all of these documents show the level of detail involved in each interaction between broker, carrier, and shipper.
I also see the very human aspect of the industry as well. Seeing how these drivers crisscross the nation to deliver freight is very interesting. Recently, I processed a bill with multiple toll receipts, which showed the trucker driving down the East Coast, traveling through multiple states to their destination. I wondered what this driver's life was like and if he/she liked the constant travel. As you input the invoices, you see all of the itineraries, routes, cities, and towns through which trucks pass. Setting up carriers in the database and assisting carriers with their packets also connects you to this larger world. Places such as Waverly, Holly Springs, and Blythewood are connected to cities such as Los Angeles, Chicago, and Orlando through the trucks that bring freight to these locations. I would have never heard of these smaller communities had I not seen these companies' paperwork.
Being able to assist carriers to apply and navigate the application process also brings this world a little closer. I frequently field calls asking about application status, carrier references, and pay information from carriers, brokers, and factoring companies. Granted, phone calls asking for assistance may not always come at an ideal time, but being able to answer questions and help out a stressed out client is meaningful and satisfying. I particularly enjoy hearing the various accents and dialects, though at times, my West Coast ear may not pick up everything. Nevertheless, being able to direct a person to the resources they need is worth it.
Not only has Allen Lund Company taught me about the paperwork processes and tasks that are involved in transportation brokerage, but also about the people within the industry itself. I have learned about the ways in which these people transport freight and goods throughout the country and, what it takes to make these trips possible. Moving forward, I hope to gain more insight on how this industry functions and serves the people who work within it.
Kristin Contreras
Auditor, Carrier Resources
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Kristin Contreras
has been with the Allen Lund Company since October 2016. Contreras pursued history in college, getting a Bachelors and Masters in History from Occidental College and California State University,
Northridge
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Information
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or click on the MAP.
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