January 5,  2017  
Problem Solving with a "C"
 
What is a "C"?  Conscientious
   Focused on detailed analysis  

 
  Problem Solving with a "C"
First start with assessing...

Tone/Words
Quietly observes, then determines in detail what they will say, followed with asking pertinent, specific questions. If  climate seems receptive, they will build-up to making statements.
 
Example:
"If we do not adequately evaluate the faulty process, how will we know the error ratio?" 

Strategy
Priority is an in-depth review of pros & cons.  You can rely on them to conduct research, crunch numbers & develop methods. Rational resolution is dictated after they have substantiated that all data is correct.
 
Example:  
"An impact study covering the last year, should indicate exactly which of the seven distribution channels have produced the most profitable return on a consistent basis." 
 
  Flex if Problem Solving with a "C"
Now that you know their style, start with...
Strategy
Be systematic, logical & well prepared.  Provide facts & justification for your recommendations.  Expect scrutiny over issues discussed.  Clarify milestones & due dates.
 
Example:  
"Initially, our hiring calculations were based on 3 offices &  to date we have 5, with plans to open another office by end of the year.  I think a reassessment within two weeks should occur so we are adequately staffed." 
 
Tone/Words  
Emphasize quality throughout your contributions. Establish credibility by detailing the process you used.   When acknowledging their contributions, use appropriate terms (e.g. efficiency.)  Keep your communications business-oriented & procedures driven.
 
Example:
"Your report provides a very thorough comparison of  ours sales before & after our expansion.  I think this is precisely the information that will enable us to generate intelligent options."



  Attention HR/Trainers Only

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