October 11,  2016 
Emailing a "D"
What is a "D"?   Dominant

Email is preferred method of communicating

  It´s a "D" Email When
Starts with
 A directive instead of a salutation.

Example
"Send quarterly report ASAP!"

Format
Short, to-the-point statements & bulleted lists.

Example
"In my office tomorrow at 8:30 sharp. Send results now:
- Latest Point and Loss Summary.
- Update on Focus Group Results.
- Status on the Smith Account".

Tone
Formal, urgent & authoritative.

Example
"Your work last week was acceptable, but what about today?"
    When Emailing a "D"
Pace
Best to respond immediately. Longer elapsed time = less credibility.

Example
"Consider it done." (Response sent within 5 minutes)

Format
Write emails as if it's a text message. Do only 1 key point per email.

Example
"See charts below. Tests are positive. You were right again!"

Provide
Solid solutions with justifications. Keep to the facts.

Example
 "Here are three best options and why:
A - Reduces our cost by 10%
B - Increases productivity by 5%
C - Combination of A&B but higher upfront investment required."

Closing
Include your complete contact information - expedites their response.

Example
"ABC Company
312.000.0000
patk@abccompany.com"






  Attention HR/Trainers Only

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