October 25,  2016 
Emailing an "S"
What is an "S"?   Steady
Email is for building personal relationships

  It´s an "S" Email When
Starts with
Friendly salutation. Will ask for input from all members, very inclusive.

Example
"Hi everyone, I hope all is well. Do you think we should get together this afternoon to share ideas about the Awards Luncheon?"

Format
Well organized. The greeting is followed by an apprehensive/polite request.

Example
"Pat, glad to hear the conference went well. When you have time today, please review the attached outline and provide edits."

Tone
Sincere, supportive, cooperative and diplomatic. Likes to promote teamwork.

Example
"I appreciate your hard work on a first class presentation to HQ. Jane's writing, Eyra's graphics and Ted's IT skills made the difference."

Cues
Tentative about making decisions. Defers to others. Avoids conflict. 

Example
"I better check with IT first to make sure the timing is right. I'll try to get back to you by tomorrow, but it may take longer."

    When Emailing an "S"
Pace
Calm, low-key. Offer reassurance and appreciation.

Example
"Casey, you're right. Checking with IT first will help avoid any implementation problems. Thanks for always being so thorough."

Format
Well planned. Friendly opening followed by well structured message, with invitation to receive their feedback. 

Example
"Good idea to connect over lunch. Here are the action items we discussed. 1. I'll contact vendors. 2. You'll contact customers. 3. Progress check on 15th. Sound on track?"

Closing
Considerate, sincere, recognition and acknowledgement. Thank them in advance for their help when appropriate.

Example
"...I could use your help outlining our next project meeting's agenda... Your assistance last time really helped me prioritize. Thank you in advance."






  Attention HR/Trainers Only

Need DISC Assistance?
Please feel free to contact us: