November 29,  2016 
 "S" Non-Verbal Clues  
What is an "S"? Steady
Respect their personal space 
  Non-Verbal Clues of an "S" 
"S´s" Body Language
  • Handshake - Solid but friendly.
  • Gestures - Minimal.
  • Eye Contact - Direct without being intense.
  • Posture - Leaning back, when relaxed or leaning forward, showing interest. Arms may be loosely clasped in front of them
  • Sitting - Comfortable, composed.
  • Walking -  Easy-going, with head slightly looking down (to see where are they going).
  • Stance - Calm, stable.
"S´s" Actions 
  • The "S" just nods while you are talking - The "S" is listening.
  • The  "S" has an inquisitive look on his face = The  "S" is processing.
     
  • The "S" has a blank expression on their face = The "S" is not tracking with you or not following your line of thought.
  Responding to Non-Verbal Clues of an "S" 
Your Body Language
  • Handshake - Willing and open.
  • Gestures - Moderate.
  • Eye Contact - Attentive.
  • Posture - Stand Calmly.
  • Sitting - Sit back and relax.
  • Walking - Even-paced.
  • Mental stance - Casual and cooperative.
Your Reactions
  • The "S" just nods while you are talking...Clarify that they understood you.
  • The "S" has an inquisitive look on their face...Ask if they might have a question.
  • The "S" has a blank expression on their face...Expand on the topic you are discussing, provide more explanation. 
 Extra Tips
If other Person is an "S" and ... 
You are a
Ask more, tell less or an "S" will close down.
You are an
Communicate in a more linear fashion or you could lose credibility.
You are an
Sustain balance between business and relationship agendas.  Important to be sure to weave in the business or it may not be accomplished.
You are a
Make a point to make some eye contact. 




  Attention HR/Trainers Only

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