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In This Issue
Congratulations
The fundamental concepts of excellence
UK Excellence Award 2016 finalists
EFQM Excellence Award 2016 nominees
Our Toolkit - the EFQM Excellence Model
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ley hill solutions improves the way your organisation performs by developing solutions that are right for you.

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Congratulations!
Champagne toast

 

Congratulations to all the 2016 UK Excellence Award finalists and EFQM Award nominees.  

 

These are organisations are fully committed to the fundamental concepts of excellence, as defined in the EFQM Excellence Model (see the article below) and are using these to maximise their performance.

 

Well done!

 

For a full list of the UK Excellence Award finalists and the nominees for the EFQM Excellence Award, see our articles to the right.  

The fundamental concepts of excellence

   

In deciding on the winners of both these awards, the judges will be looking for those organisations who are not only performing well in all nine areas of of the EFQM Excellence Model (see below right), but who can also demonstrate commitment to the following fundamental concepts of excellence

 

 Adding value for customers

  

Creating a sustainable  future

  

Developing organisational capability

  

Harnessing creativity and innovation

  

Leadering with vision, inspiration and integrity

  

Managing with agility

  

Succeeding through the talent of people

  

Sustaining outstanding results

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Newsletter - September 2016
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I hope you have had an enjoyable and successful summer.

As usual, we have been very busy helping the British Quality Foundation (BQF) with their awards process, as we have a number of very experienced Lead Assessors. The EFQM European awards process has also been taking place and below we list the successful candidates who have reached the final stage for both of these - the UK Excellence Award and the EFQM Excellence Award.

 Excellence awards are popular across the globe as a way of rigorously assessing all aspects of an organisation's performance.and as you can see from the lists below, a wide variety of organisations, not only commercial companies,
can achieve this recognition of being world class.
 
Applying for an award provides an excellent opportunity to focus improvement where it will be most effective and to recognise and celebrate those areas where you are doing well. To find out more about applying for an award, do contact us.  

If you would like to know a bit more about the assessment framework on which these awards are based (the EFQM Excellence Model} see our Toolkit article below. 
 UK Excellence Award finalists  

The UK Excellence Award, managed by The British Quality Foundation (BQF), recognises organisations which have demonstrated excellence in all areas of operation, based on assessment against the nine areas of the EFQM Excellence Model (see the diagram in our Toollkit article below),

The winner will be announced at the 2016 UK Excellence Award Ceremony on the 13th of October. 
EFQM Award nominees

The EFQM Excellence Award is designed to recognise Europe's best performing organisations, whether private, public or not-for-profit. As with the  UK Excellence Award (see above), assessment is based on the nine areas of the EFQM Excellence Model (see our Toolkit article below).  
 
This year's nominees for the award are - 
 
Aeroports de Lyon - France
AHOLD Czech Republic, a.s.
Ayuntamiento de Alcobendas - Spain
Bosch Security Systems, S.A. - Portugal
Bradstow School - United Kingdom
City of Glasgow College - United Kingdom
Coca-Cola Iceçek Supply Chain - Turkey
GC Europe N.V. - Belgium
General Directorate of IETT Enterprises - Turkey
Glasgow Housing Association - United Kingdom
Hospital Universitario Infanta Elena - Spain
Recupel VZW - Belgium
Robert Bosch GmbH, Blaichach Plant - Germany
Stavropol State Agrarian University - Russia
Tarsus Belediyesi - Turkey

The winner will be announced at the end of the first day of the EFQM Forum, taking place this year in Milan on the 29th and 30th of September. Follow these links to find out more about the forum, the nominees, the award itself or the model on which assessment is based.
  Our Toolkit - The EFQM Excellence Model 

Since its creation in the late 1980s, The EFQM Excellence Model has been used as the model of excellence for the annual excellence awards process in many countries around the globe, including the UK Excellence Award and EFQM Excellence Award. It has also been used as input to the development of other country specific excellence models e.g. The South African Excellence Model.

The Model embraces "the fundamental concepts of excellence", which are explained in our article to the left. In line with these concepts, it is constantly being reviewed and improved to ensure it maintains its relevance and effectiveness in changing economic, commercial and social environments. The last major review was concluded in 2013, which resulted in the current version shown below. 




The Model was first introduced as the primary framework for both assessing performance and improving organisations so that they could achieve a sustainable advantage. Extensive research carried out by Dr. Vinod Singal of the Georgia Institute of Technology and Dr. Kevin Hendricks of the University of Western Ontario shows that the effective use of excellence models and basic TQM principles has a direct positive effect on the bottom line. The Model has also proved very successful in improving the performance of public sector and not-for-profit organisations.  
 
To learn more about how your organisition could benefit from using the EFQM Excellence Model, use the links in this article and/or contact us.  
 

Sincerely,
 
Graham Hull
ley hill solutions limited
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