Dec 15
This supervisory training was specifically designed to address the needs of anyone who is new to managing others. What you learn here will arm you with a powerful new set of skills, strategies, and techniques for dealing with the issues you will encounter as you take on your new position and move forward in your career.
You will find out how to relate well to former peers who are now your subordinates, and you’ll learn the communication skills that will help you handle these changing relationships in a way that’s comfortable for everyone. You’ll discover secrets for motivating and encouraging people to do their "personal best" for you, and find out how to discipline firmly and fairly, without creating resentment. This supervisory training will not only show you how to positively influence the behavior of your employees, but also reveal ways to handle negative forces such as gossip, rumors, and poor attitudes.
... and put you on course for success!
You'll learn ...
  • How to communicate more effectively as a new supervisor
  • When to be flexible, and when to stand firm
  • 5 steps for building trust and gaining respect
  • How to develop your own personal management style
  • Strategies for motivating others to achieve results
  • The truth about discipline — how to handle uncomfortable situations
  • What every new supervisor and manager should know about hiring and firing
  • Time management skills that really work
  • And much, much more!

Dec 18
This communication skills seminar is for anyone who wants to hear others clearly and respond appropriately when feeling challenged, overwhelmed or “on the spot”…gain collaboration when presenting new ideas instead of trying to seize control…and have thoughtful and diplomatic interactions in difficult situations. 
How well you communicate can make or break your professional image, influencing how others view your work, your performance…even your technical skill sets and your prospects for career mobility. This communication skills seminar will teach you how to choose and use the most appropriate words and emotional tone for every business situation. In just two days, you’ll gain insights into your communication style and that of others, while providing you with skills for clearly and effectively receiving and transmitting information, ideas, thoughts, feelings and needs.
How You Will Benefit
  • Communicate efficiently and tactfully with clients, direct reports, colleagues, your boss and senior management
  • Respond in a professional manner, even when you’re out of your comfort zone
  • Strengthen your communication effectiveness with active listening
  • Elicit cooperation and respect by modeling
  • Improve your image through the increased self-awareness you’ll gain in this communication skills seminar

Dec 19
In this Seminar you’ll learn ...
  • Actions you can take that will establish your authority, boost your credibility and earn respect
  • 5 surefire ways leaders gain the commitment and cooperation of workers
  • How to manage up the ladder–-tips for communicating with your boss and other executives
  • How to conduct a fair and constructive performance evaluation
  • And much more
This intensive day focuses on the unique challenges you face every day in your job and offers solutions to help you fully achieve your potential—not just as a manager or supervisor, but as a true leader who commands respect, commitment and credibility.