I like knowing that we can have an impact no matter what environment we're going into. For example, I did a survey with a supervisor, whose department we recently trained in the midwest. He was a happy, happy camper. He said that he has one guy who never listens to anybody, in spite of the fact that he was already injured. Even that employee became captivated by the training, and has since been doing his job using the safer techniques that were taught in his Backsafe® class. - Doug