When implementing a new IT (Internet Technology) system, bring over only the customers, vendors and SKUs with a current balance or activity in the last six to 12 months. With data scrubbing and set-up consuming so much time, don’t waste that time on old data that is likely not to be needed in the new system.

When alerting your client base to new information in your industry that requires delivery through interactive means, your best bet is to perfect your presentation with a smaller, friendly client environment before taking it to a broader audience.

Testing your information will help hone your skills for a larger group presentation. It will also aid you in learning what questions and concerns your clients will have, allowing you to prepare and demonstrate confidence as well as expertise.

When you are overwhelmed, map out your day and see what tasks you can outsource. This is probably one of the best ways I use to save time.

We have several entry-level employees. One thing we listen for is who complains to their new superiors about a procedure. Instead of taking umbrage at the source of the criticism, we know that the new employee cares about their job and would like to make it better. The silent ones who never give any feedback at all are more of a concern!

We do business with and ship products to customers nationwide. To protect ourselves, we print terms and conditions on the back of our quotations and invoices which include the provision that "all arbitration or court proceedings to be in the State of Colorado.": This verbiage ensures that we don’t have to file suit or defend our rights in our customer’s location, which could incur insurmountable legal and travel expenses.