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payroll services (employer of record) | camera crews worldwide | production staffing | managed services| government services | creative
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"The difference between the right word and the almost right word is the difference between lightning and a lightning bug."
-Mark Twain
It takes a lot of guts to be creative, you've got to put yourself out there, what have you got to lose?
-Linda Maslow, CEO
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| 5 Ways to Improve Internal Communication Around Customer Success |
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Burke Alder,
B2C
The best brands and companies, especially the companies that provide services, focus on the success of their customers to define their own success. As you dive into what makes these companies successful, you'll find that they have one thing in common: they build strong internal communication channels, processes, and strategies that center on their customers. This sort of focus helps these companies rally around the customer and their success.
Here are five ways to improve internal communication around customer success:
1. Start with "Why"
2. Make Customer Quotes Real Time
3. Communicate Product Road Map Clearly
4. Share Success Stories
5. Share Uses Cases Around Challenges
Read the full article
here.
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Update
"No matter what the task... creativity is what drives innovation."
When corporate media managers convene at the Communications Media Management Association (CMMA) Regional Meetings, they talk about best practices, technical innovations, internal communications styles, trends, and snafus.
MMG, a multimedia production services partner to CMMA, recently attended the Eastern Regional Meeting @Merck, in Kenilworth, NJ, entitled
"The Courage to Create".
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CMMA Members engage in a panel discussing staying relevant. From left: William Jarrett, Dir. of Media, Trinity Wall Street; Dan Mooney, Sr. Mgr., Visual Communications, Kohl's Department Stores; Carol Berman, Exec. Producer, Comcast; Dick Van Deusen, Consultant, Media Strategies
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The presentation dealt with ways of delivering messages that are sometimes disruptive, though often inspiring, asking audiences to think differently, while still supporting the initiatives and strategies of their corporate management. (not an easy task..)
CMMA is an association for Media Managers, nationwide, in the corporate, broadcast and federal sector, who seek to meet their leadership challenges through networking with peers from the top Fortune 1000 companies.
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Featured Projects
Occupational health and safety rules in the workplace are a hot issue to employees and employers, regardless of the industry. Protecting the health and safety of employees in a diverse range of workplaces was the topic of a seminar at
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Donna Zankowski of AAOHN is interviewed by Kathleen Brady of the Eastern Research Group in the OSHA Conference Room at the Dept. of Labor |
OSHA, in Washington, DC, last month. MMG was on-site to provide coverage of one-on-one interviews with experts in this field. Shot at the Department of Labor, MMG provided a two-person C-300 camera crew for multiple interviews to answer questions about the issues of health and safety guidelines.
Dashing beefcake actor, Fabio Lanzoni, who became a cultural phenomenon in the 1990's, ("I can't believe its not buttah......") became a U.S. citizen on Wednesday, March 16th. MMG's Director of Photography, Fred Norfleet, was
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| MMG's Director of Photography, Fred Norfleet, left, poses with Fabio Lanzoni |
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there to shoot the ceremony for the US Citizenship and Immigration Services (USCIS). The USCIS said in a statement that Fabio was one of more than 6,000 people from more than 140 countries who took the Oath of Allegiance together at the Los Angeles Convention Center. |
| Employers Feeling Pain of Obamacare Compliance |
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Matthew Heller,
CFO.com
More than two-thirds of employers favor repeal of the Affordable Care Act's employer mandate, citing the cost and administrative burden of showing they are in compliance, according to a new survey.
The benefits consulting firm Mercer said repeal of the mandate - with 70% in favor - came in second among the changes employers would like to see in the ACA, behind only repeal of the excise tax (85% in favor).
"It's not because they don't want to offer coverage. It's because proving that they offer coverage is so much work," Tracy Watts, Mercer's leader for health reform, said in a news release.
The deadline for reporting to the IRS about coverage in 2015 was extended from January to June, and at this point virtually none of the 644 survey respondents believe they will be liable for the "a" assessment - meaning they offered coverage to substantially all employees working 30 or more hours per week.
Read the full article
here.
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with Maslow Media's Online Database of Freelancers & Production Companies
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MMG MVP
Mary Jane Boyle
At the end of the month, we will be wishing our one-of-a-kind Production Manager, Mary Jane Boyle, farewell, as she begins her sweet life of retirement. Mary Jane, a veteran of the news industry, has been with MMG for close to 10 years and her presence in our office will be sorely missed. Don't think she's settling down folks, she is hitting the music and dance circuit! Stay tuned!
WE WILL MISS YOU MJ!!!
rucka rucka
Note: For a more detailed farewell, look out for next month's newsletter!
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Client Kudos
"I can't tell you what a huge relief it was for us to have an editor fill in for our man who had to leave. We really appreciate the last minute effort the Maslow team put into finding an editor. "
-Client,
Boston, MA
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WHERE IN THE WORLD?
MMG books crews worldwide. See below for locations we have recently booked:
Australia
Sydney, Melbourne, Brisbane, Canberra
Belgium
Dusseldorf, Antwerp, Brussels
Bosnia
Brazil
Rio de Janeiro, Sau Paulo, Caetite, Extrema
Canada
China
Hong Kong, Shanghai, Beijing
Chile
Santiago, Easter Island
Dominican Republic
Punta Cana, other locations
Finland
France
Paris, other locations
Germany
Hungary
India
Bangladore
Ireland
Dublin, Belfast areas
Italy
Rome, Milan
Japan
Tokyo
The Netherlands
Nigeria
Lagos
Peru
Lima
Poland
Gdansk
Romania
Russia
Moscow, St. Petersburg
Rwanda
Saudi Arabia
South Africa
Caledon
Spain
Cabena, Madrid
Sri Lanka
Switzerland
Morges
Turkey
Dogubeyazit
Ukraine
Kiev
United Kingdom
London and suburbs
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Need a website video? MMG has a dedicated team for small video marketing projects! Call us for more details.
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"Showing up every day isn't enough. There are a lot of guys who show up every day who shouldn't have showed up at all."
-James Caan
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MMG takes pride in its Executive Search Division. Our specialty: Media Managers, Execs in charge of Production, and of course, all levels of technical and creative production talent below the line. We have been doing this since 1988 and we know where these professionals are when you need one.
RECENT assignments
Bratislava, Slovakia
Camera Crew
Greenbelt, MD
Multimedia Designer
Pinehurst, NC
Camera Crew
The Phillipines
Director of Photography
Eagle Grove, IA
Camera Crew
Philadelphia, PA
Audio Engineer
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ABOUT US
Maslow Media Group was named a "Top 5 Leading Payroll Company" by The Hollywood Reporter, the #1 Media Production Company and #4 Leading Women's Businesses by the Washington Business Journal, and one of America's fastest growing businesses by Inc. 500/5000.
Maslow Media Group provides crews worldwide, video production staffing, payroll services and script to screen video production to corporations, government agencies, corporate media, cable networks, and production companies nationwide.
The Maslow Media Group is a 100% woman-owned business certified by the WBENC.
MMG oversees several multi-million dollar contracts. Government clients find them on GSA Schedule #541 for Advertising & Integrated Marketing Solutions.
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Nick Tsahalis | CFO
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202-965-1100 x 106 | ntsahalis@maslowmedia.com
Vija Udenans |
Managed Services & Staffing |
202-965-1100 x 104 |
vudenans@maslowmedia.com
Chauncey D. Manson, III | Sales and Marketing | 202-965-1100 x 113 | cmanson@maslowmedia.com
Joan Fiddle-Ferder | Senior Production Manager
| 202-965-1100 x 102 |
freelance@maslowmedia.com
Linda Bedell | Payroll Manager
|202-965-1100 x 109 | lbedell@maslowmedia.com
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