February 2016 News
(412) 489-1100
"White Glove" Cloud Voice Service - Local Delivery & Support
What sets our all-in-one, Cloud Voice service apart is the friendly, local Third Generation team that comes to your office to set everything up… And you’ll especially appreciate the simplicity and savings.

Third Generation Cloud Voice is a sophisticated, flexible system with no on-site hardware, installation, or upfront costs. You manage all configuration and user changes in-house through an online portal… We provide a dedicated help desk, just in case you need additional support.

As it’s cloud-based, your people can use all of the office features from wherever they can get on the internet, whether they’re in the office or not. Maintenance and upgrades are automatic, without the need for any costly and disruptive on-site visits.
 
For the small or mid-sized business looking for all the features of a full blown on-premises system, but without the costs, maintenance, and location headaches of hosting it yourself, Cloud Voice might be just the ticket.

Learn more about Third Generation Cloud Voice.  Contact us today at 412-489-1100 or Mike@3GenUSA.com.  
Finally! Congress makes Section 179 Tax Break permanent for 2016 and Beyond
Instead of deducting equipment or software over time - according to a set depreciation schedule - Section 179 of the tax code allows many small and mid-sized businesses to deduct the full purchase price during the first tax year.

It works for most leased or purchased equipment. When you purchase you pay the entire amount for the equipment out of pocket, and then deduct the purchase price on your taxes. When you lease  you pay only the monthly lease payments out of pocket, and still get to deduct the full purchase price on your taxes. That is a huge difference that makes good financial sense.

Congress just enabled a deduction up to $500,000 on qualifying equipment in 2016. Check out the details about this important tax break: Section179.org

Then contact Third Generation for help in mapping out your 2016 transformative technology acquisitions: 412-489-1100 or email Mike@3GenUSA.com.
How Mitel MiVoice Office 250 hits the On-site sweet spot for Small Businesses
Mitel offers a communications platform built especially for small businesses. With the MiVoice Office 250, your business can increase productivity and lower costs, especially if your employees are dispersed among offices, home offices, and working from the road.

Through a complete suite of out-of-the-box business productivity applications, MiVoice Office 250 delivers everything you need, including: 
  • Unified Voice Messaging with Automated Attendant
  • Meet-Me Conferencing
  • Automatic Call Distribution
  • Hot Desking
  • Twinning
  • Mobile Hand-Off
  • Teleworking
  • Reporting
In addition, the MiVoice Office 250 supports a range of advanced Unified Communications applications via Mitel MiCollab and Mitel MiCollab Client.

MiVoice Office 250 supports MiVoice Digital and IP telephones, IP networking for up to 99 sites and can be customized with add-on modules and processors  ̶  all suited for shelf-top, rack-mount and wall-mount deployments.

Let's talk about all the ways MiVoice Office 250 can better connect your business. Contact Third Generation today at 412-489-1100 or email Mike@3GenUSA.com . 
Unwire your Business with Toshiba End-points for Office Mobility
Now you can enjoy better in-building mobility and crystal-clear conversations. Check out the lightweight, simple-to-use handsets Toshiba can tie directly into your on-premises phone system.

Wireless SIP DECT IP4100 Phones
In-building mobility using DECT base stations...
These wireless phones operate with SIP DECT base stations to provide in-building mobility, working with all current Toshiba phone systems and solutions. These handsets have large color displays and backlit keypads, lithium ion batteries for long service time, programmable soft keys and buttons, and more.

Polycom SpectraLink Phones
Secure, In-building mobility over your existing WiFi network...
For wider-coverage mobility solutions, Polycom SpectraLink offers a complete portfolio of wireless phones that operate over your facility’s micro-cellular architecture or WLAN and are fully integrated with Toshiba’s on-premise phone systems.

Cordless Telephones
Affordable handsets for in-building mobility...
With Toshiba’s cordless telephones, you can take your Strata CIX phone functionality down the hall, into the conference room, or to the manufacturing floor – fully protected from eavesdropping. You can even switch between your cordless and digital desk telephones during a call.

Third Generation’s mobility experts can help you extend the reach of your Toshiba on-premises phone system with high-quality wireless voice solutions. Call us today at 412-489-1100 or email Mike@3GenUSA.com
A Quick Tour of ShoreTel's 'Brilliantly Simple' On-Premises Innovations
ShoreTel Premises Collaboration: unifies communication  ̶  including video, file sharing, IM, on-the-fly conferencing and more  ̶  so your employees, customers and prospects can communicate spontaneously. Relationships and work quality improve when teams can connect easily, no matter the distance.

ShoreTel Premises Mobility: puts desk phone features on all popular smartphones and tablets so your employees can stay in touch professionally no matter where they go. You can even find ShoreTel Mobility on the Apple Watch. All this without employees having to give out their personal phone numbers for company business.

ShoreTel Premises IP Phones: offer crystal clear sound and superior ergonomics for every business environment, including general office, executive, reception and executive assistant, common areas, conference room, and teleworker.

ShoreTel Premises Advanced Applications: integrations are available for Salesforce, NetSuite, MS Dynamics and nearly 50 other business process applications that can quickly improve team performance.  

ShoreTel Enterprise Contact Center: have a multi-site call center that operates 24x7?  Need a way to make your small start up appear as professional as the big guys? With ShoreTel’s ECC you get multi-modal communications tools, robust reporting and application integration built right in.

Let Third Generation show you how ShoreTel premises voice solutions can serve customers better and improve your bottom line. Contact us today: 412-489-1100 or Mike@3GenUSA.com.
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