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Signing up for a new plan
Dear friends,
There have been questions, of course, and confusion about the change over into new membership plans. I want to give a very simple outline for those of you still making the transition.
1. You are not required to select a new plan until your old monthly membership bill date.
It will not cancel automatically, but you can cancel it from home by signing into your account, and on the home screen click on Shift Monthly Membership. The next screen that opens has a red "Cancel" button you can push to cancel that membership. This should be done before your next bill cycle. I cannot stop that membership from working until everyone has made the transition.
2. If you select a new plan and purchase it from home before your other membership meets it's bill date, you will be double charged.
HOWEVER, if you email me, I can select the start date of your new plan, to make a seamless transition. If you are selecting a monthly plan, your first payment will pro-rate to the first of the month, then renew on the 1st of February.
3. Having a card stored in your account makes all transactions easier,
even if you are just paying as you go, which you can do from home!
4. Be patient with me. :)
If we miss canceling your old membership and it bills again, I can refund the payment. I am excited to have everyone's bill dates align, so that nothing slips through the cracks for you or me!
5. I have adjusted the 8 class monthly and 12 class monthly plans to allow up to 2 unused classes per month to roll over to the next month.
So, if you only make it to 6 of your 8 in January, in February, you'll have 10 classes available to you! But remember, only 2 unused classes roll over each month!
6. I will continue to offer discounts, but I may make getting them a little fun challenge,
like completing 5 home practices, writing a half page essay on a topic, or inviting a new student to class. Keep your eyes open!
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