Monthly Newsletter
           August 2017
NOAA Connects with CDS and Panasonic

The National Oceanic and Atmospheric Administration (NOAA), commonly known as the National Weather Service, partnered with CDS Office Technologies for the installation of a new phone system.
 
After a successful initial test and winning NOAA's competitively bid Request for Quote (RFQ), NOAA selected CDS Office Technologies and the Panasonic phones systems for their 40 central regional offices.  Ron Clark, CDS VP of Sales, arranged for an initial "test bed" at four NOAA offices.  Clark recommended using the Panasonic KX-NS700 phone system, which was a cost-effective solution for the agency and capable of interfacing with NOAA's interactive Voice Response System (IVR) for weather information.
 
"The test went extremely well" according to Clark, "thanks to the efforts of CDS' senior IT engineer and project manager, Fred Bascom."  Bascom coordinated the configuration and install at the four locations with the help NOAA's technical team.  Bascom stated, "after using the systems, NOAA's management team decided to install the Panasonic system at all the central regional offices."   Bascom would preconfigure the phone system prior to shipping to each predetermined NOAA location.  A "standard" office configuration was 30 phones, a cordless phone and a conference phone.  Three of the larger headquarter offices were configured with 60-70 phones (configuring an office involves user info, speed dials, IP info and extensions.)



In This Issue
New Type of Phishing Attack

There is a new social engineering attack currently being tested in Europe, and that means we will see it in America in the near future.

The bad guys are using malicious WhatsApp ads, which offer a $250 coupon for a well-known retailer, in exchange for a short survey. The invite looks like it comes from a friend on WhatsApp. A similar strain installs a malware on the phone, which looks like a software update, but steals all the contacts, phone numbers and email addresses - and if they can find any, passwords and banking credentials.

There are different ways to monetize all this phishing data, and it looks like the bad guys have got that down too, from selling the stolen credentials to using the malware to go viral to all the contacts on the phone.

Please warn your users to not click on any WhatsApp special coupon offers. 
  
  CONTACT CDS 

Fast, expert technical support and service when you need it most.  

Has your IT team ever had to spend time troubleshooting day-to-day hardware and software issues, taking their focus off innovative IT projects that drive your business?

CDS' Managed Network Services provides direct access to skilled and experienced IT technicians offering comprehensive hardware and software support. 

Our expert troubleshooters have the advanced technical know-how and systems knowledge to quickly provide solutions and advice that will keep your hardware and software operating at optimal efficiency. Plus, a single, consistent point of contact within CDS will ensure that your case resolution is professionally managed from start to finish with courteous, consistent communication.

Contact CDS today to learn more about this valuable service program.

Customer Kudos

I have been working for 49 years now and your company is the best at responding to copier issues!   Charles Orkild was great and on time!

Thanks for your great service!

Janet
VINEYARD CHRISTIAN FELLOWSHIP,  ELGIN, IL 
Employee Certifications

Bruce Goble, Champaign, successfully completed: Scanner Image Processing Systems

Joel Landram, Champaign successfully completed: Adobe PDF Print Engine Part 1 and 2 and  IT Infrastructure and OS Scenarios in the Office 

Congratulations!  Del Pecenka, MFP Service Manager
Welcome New Employee

Morgan McDonnell, Sales Manager, Itasca

Top Field Service Technicians

Top Three Technicians for First Call Efficiency June 2017:

Terry Claypool
Ray White
Bob Prahl


Fit Facts
Color World of Printing

Call Color World of Printing today 217-753-1049 or visit us on the web www.colorworldofprinting.com for all your printing needs (large or small).

Full color offset, high-speed digital presses, specialty items and a full-service graphic design and support team.