Upcoming Holiday Hours
Saturday, December 10
The club will be open from 7:00am-3:00pm. We are closing early for our yearly staff party. All programs and activities will run as normal during business hours. Thank you for understanding while we honor our amazing staff!
Serendipity Winter Program
Thursday, December 8
Gym 2 Reserved - Expect Limited Parking
Serendipity's annual Winter Program will be taking place on December 8, and Gym 2 will be closed from 10:45am-8:00pm. Parking will be limited for a large portion of this day, and there will be heavy foot traffic within the club. Thank you for understanding.
Club Software Arrival
Our new software has arrived and we want to thank you in advance for your patience with our employees as we become more familiar with this new system. We will be implementing the many new aspects to this system in phases which will take some time. We will keep you posted along the way with what you can expect. Our first phase you will notice some changes to your check in process at the Front Desk. We appreciate your patience and planning a few extra minutes as our staff collects and assists you with any necessary information.
The biggest changes you will notice in the check-in process is:
- Family check-in has changed. Each individual person will need to be checked into the system. Thank you for remembering to bring each person's scan card each time you use the facility. We are no longer able to easily check in groups of family members like we did before. If you are in need of a new scan card please see the Concierge Desk and our staff will be more than happy to help you with this.
- Everyone will need to stop by the Concierge Desk and take a new member picture.
If you haven't had a chance to update your email address please do so at the Concierge Desk. Beginning in December we are planning to roll out our online billing. You will continue to receive a paper statement in the month of December at no charge.
Membership Dues Increase 2017
Dear Valley Members,
We continue to appreciate your business and support through the years. Due to the recent changes to our minimum wage laws we have found it necessary to increase membership dues this upcoming year. It is our goal to continue to maintain having the best staff and offer the highest quality service to you as a member. As you would hopefully agree our staff are one of the biggest assets in our organization, next to you as a member. We will continue to be committed to investing in the highest quality staff, equipment and facilities while keeping our prices as low as possible to the best of our abilities. Beginning
January 1, 2017 you will notice this increase in your monthly membership dues. Dues will increase between $.04 - $.23 per day depending on your membership level. We realize you have many choices for your health and fitness needs in our community and hope you continue to be pleased by finding great value in your membership experience here at the Valley.
Thank you again for your continued business and support.
Standard monthly membership dues will be the following
(plus tax):
|
Bronze
|
Silver |
Gold |
| Single $63 |
Single $73 |
Single $101 |
| Couple $98 |
Couple $108 |
Couple $134 |
| Family $124 |
Family $134 |
Family $157 |
*Senior, Military, & Police discounts applied to prices listed above.
As we come upon our busy time of the year and our work out areas become busier at all times of day, we want to offer some friendly work out area etiquette reminders:
- Thank you for working others in on the equipment you are using (in between sets is a great time to do this)
- Thank you for not hanging out on equipment without using it
- Thank you for taking phones calls and returning texts off of equipment that you are not using
- Thank you bringing your headphones to listen to music on personal devices
- Thank you for cleaning up after yourself when you are done using cardio equipment, weights or other equipment
- Thank you for your patience in trying other workout areas if your normal work area is busy (see Valley staff for help locating your favorite equipment in another area)
- Thank you for doing your part to ensure everyone is able to enjoy their workout!
Parking Lot & Locker Room Awareness
Thank you for being mindful of your surroundings and keeping an eye for suspicious activity during this busy time of year. If you notice something unusual, please report it to a Valley staff member. We encourage you to keep your belongings locked in our locker room and to leave any particularly valuable items at home while at the club. Thank you!
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