DEVELOPING AND MANAGING THE FUTURE OF APARTMENT HOME LIVING
November 2016
Dear FJG Family, 
The holidays are a great time for us to step back from our busy day-to-day lives and reflect on the past year. Among the many, I am primarily thankful for our talented group of team members. Thank you for your generosity, your willingness to go above and beyond not only on the job but also to help the people in our community.  We would not be the thriving company we are today without your commitment and hard work. 

Sincerely, 


Taylor Franklin
Congratulations! 
Please help us congratulate our team members who have been promoted within The Franklin Johnston Group. Your determination and commitment are very much appreciated!

*  Alicia  Banks:  Maintenance Supervisor of Waters Edge
* Andres Rivera-Talledo:  Maintenance Supervisor of Park Place Senior
* Felicia Llanes-Maze:  Senior Community Manager at Preston Trails
* Dennis Hightower: 
Maintenance Supervisor of Magnolia at Whitlock
* Courtney  Schachtner:  Assistant Community Manager of Marina Shores
* Natalie Nethery:  Assistant Community Manager of Catalina Crossings

Wreaths Across America
On December 17, 2016, Wreaths Across America will be at Arlington National Cemetery to Remember and Honor our veterans through the laying of Remembrance wreaths on the graves of our country's fallen heroes and the act of saying the name of each and every veteran aloud. If you would like to participate in the wreath-laying, and attend the ceremonies occurring that day throughout the cemetery, or donate visit  http://www.wreathsacrossamerica.org/#join-us 
TFJG Mobile App 
In order to boost engagement with residents, TFJG will launch several apartment community smartphone apps for residents to download from the Apple and Android stores. The app will feature FAQ's, Preferred Access Deals, Get Fit Health Options, Amenity Reservations, and Helpful Resident Information. 

Coming Soon for the Following Communities:
 
TFJG Scores Big
Site teams take reputation score from 2.8 to 3.8 in less than 11 months.
In January of 2016, the average online rating for all TFJG properties was a 2.8 out of a 5.0 total. TFJG Marketing Department devised a strategy to refine and restore the overall reputation of each community and enhance the credibility of TFJG management.

It goes without saying that reputation management is critical in the multifamily industry as it influences a renter's decision to lease. What people say about a property is a significant reflection of the site team and the service they provide for residents and prospects. Online reviews are one of the first things people read when looking for trustworthy advice. On average, consumers tell 24 people about a negative experience they had with a property. It takes only ONE negative review to cost a property as many as 20 potential resident tours and visits.

Effective online reputation management helps our properties achieve more positive reviews, addresses areas that need to be strengthened, builds trust with current and future residents, establishes brand authority, and helps our site teams better understand the wants and needs of our target renters.

Recently, the Marketing Department launched an Online Reputation Contest aimed at improving both individual and overall ratings for TFJG. The goal for each community was to receive a minimum of 10+ positive reviews by the end of November.  Out of a total of 195 reviews submitted this month, Spring Water Apartments collected 43 and took the lead in our contest.

Congratulations to the entire team at Spring Water Apartments for winning the company-paid outing, and a big thank you shout out to all of our site teams who proactively participated by asking for those reviews! You all have helped the portfolio's overall ratings increase from a 2.8 to a 3.8 within 11 months.

Round-of-applause for all your hard work!
2016 Virginia Governor's Housing Conference
The Franklin Johnston Group was a proud sponsor at the 2016 Virginia Governor's Housing Conference (VGHC) in Roanoke, Virginia. TFJG team members had the opportunity to participate in thought-provoking discussions about the next steps for Virginia's Housing Policy, and the factors impacting the decision for millennials to buy. 
River House's No Shave November Event
Join the River House team for No Shave November! Gary, leasing consultant, and Jordan maintenance technician, have volunteered to participate this November by growing out their facial hair all month long. At the end of the month, anyone who has do nated towards the cause will be invited to vote on a CRAZY facial hairstyle for Gary and Jordan. You can donate online or in the office! All proceeds will be donated to the American Cancer Society, Prevent Cancer Foundation, Fight Colorectal Cancer, and St. Jude's Children's Research Hospital. 
"The goal of No Shave November is to grow awareness by embracing our hair, which many cancer patients lose, and letting it grow wild and free. Donate the money you typically spend shaving and grooming to educate about cancer prevention, save lives, and air those fighting the battle."
Jobs at The Franklin Johnston Group Talent Network
Join our Talent Network to receive notifications of new positions in your area as they become available. Start your career with The Franklin Johnston Group today.
In This Issue
Executive Leaders
Mission Statement
At The Franklin Johnston Group, our innovative team embraces excellence while creating communities which tell unique stories. We develop and manage with uncompromising standards. We value career growth earning the coveted reputation as a preferred employer. The Franklin Johnston Group, the future of apartment home living.
Core Values
Commitment -

Our passion is people!

Knowledge -

Learning empowers...ASK!

Teamwork -

Make something happen!

Character -

Work like no one is watching.

Communicate -

Honestly and respectfully.

Balance -

Enjoy life...

Watch Us Grow

Do you love to stay up to date on new FJG communities? Stay informed on our construction progress for all new developments by watching our live construction cameras.

Click here to watch us grow!

Featured Community
Come and see Aquia 15 at Towne Center , one of the newest apartment communities in Stafford, Virginia. Our community offers one, two, and three bedroom apartment homes. 
Caught in the Act
Christina Massey,  Operations Analyst at the Corporate Office and  President of CHKD Circle, d elivered 200 bags to the Oncology Patients at CHKD.  Chemo Care bags contained fun items like Legos, Playdoh, coloring books, crayons, puzzles, crafts, and iTune gift cards to help pass the time. They also included warm socks, blankets, LuLaRoe leggings, chapsticks, hand sanitizers, tissues, and much more.
Holiday Toy Drive
Drop off new, unopened gifts to the donation box located inside the Woodberry Forest Leasing Office by Wednesday, December 14. All donations go to homeless children and families in the Hampton Roads.
TFJG Team Members
Our people make a difference in everything we do and truly are the secret to our success. We are proud to announce new FJG team members that have joined us this month:
  • Andrea Witherspoon
  • Bonnie Largent
  • Brittnee Taylor
  • Cameron Beatty
  • Carolyn Moore
  • Catarin Lozano
  • Courtney Strait
  • Cristian Castro
  • Daniel Larson
  • David I Shiflett
  • Edgardo Paz 
  • Gregory Osborne
  • Jean Hamrick
  • Jessica Boyce
  • Jose Chinchayan
  • Oliver Hillard
  • Sherry Peters
  • Vashti Wilson
  • Wade Sellers V
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