| Employer Connection November 2016 |
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Dear Valued Employer,
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At this time of giving thanks, we want to express our sincere appreciation for allowing us to be your healthcare partner. We extend to you and your team our best wishes for a happy and healthy Thanksgiving! We are pleased to provide the following updates, and encourage you to share this information with others in your company.
You may visit hmaa.com/notices to view previous notices.
If you have any questions or need assistance, please feel free to contact us.
Aloha!
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Accessing Medical and Pharmacy Services Outside Hawaii
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With the holiday season approaching, so has vacation time for many people! HMAA would like to remind you and your plan members about accessing medical and pharmacy services locally and while traveling outside Hawaii, in order to maximize your coverage and reduce your out-of-pocket cost. Be sure to bring your member ID card and refer to the contact information located on the back. We also recommend locating participating providers in your travel area prior to your trip.
For more information or to locate a participating provider, please
visit
hmaa.com/providers or
- Cigna PPO is our participating Mainland provider network for certain medical services and emergency care. This network does not apply to dental services.
- Express Scripts is our pharmacy benefit manager,
 with thousands of pharmacies nationwide for your convenience.
HMAA's medical plans may provide coverage for emergency or urgent care when traveling internationally. Because we do not have agreements with providers outside the United States, members will be responsible for paying the entire billed charge up front. We will issue reimbursement directly to the member, and not the provider. Non-emergent care in an emergency room or any other setting outside the U.S. is not covered by HMAA. However, telemedicine consultations through HiDoc are available for certain medical conditions.
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A New Kind of House Call with HiDoc
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HiDoc
consultations are a great solution for easy access to local,
board-c
ertified physicians at any time
whether you are at home or traveling! With no out-of-pocket cost, HiDoc makes seeing a doctor quick, easy and virtually painless.
All that is needed is a telephone, mobile device, or computer to connect with a doctor. Key highlights:
- 24/7 access to online video and phone consultations with a physician in the privacy and comfort of the member's own home or from any location.
- An ideal replacement for unnecessary visits to the emergency room and when your primary care physician is unavailable.
- It is intended for non-emergent situations including cough/flu, high blood pressure, skin issues/rashes, sore throat, traveling illness and more. It can also be used to receive a medical diagnosis, personalized treatment plan, and common prescription medications.
- Members can schedule an appointment or be seen in as little as 30 minutes by going online or calling toll-free at (844) 423-6242.
Prescription services are not available internationally; however, a physician may be able to recommend over-the-counter medications such as antibiotics or ointments that may be available in other countries.
Encourage HMAA members to take advantage of this free service by downloading our flyer to share at the workplace or visit
hmaa.com/telemedicine for more information.
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Value-Added Discounts from our Wellness Plus Vendors
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We are delighted to feature three organizations from
our list of partners offering HMAA members valuable discounts on fitness memberships, food and beverages, spa services, and more. Please encourage your employees and their families to take advantage of these discounts and HMAA's other wellness solutions!
10% off any CORE or BRICK sessions
10% off any menu item
Complimentary 10-minute cupping session with initial visit
Check out these videos featuring HMAA's wellness discounts on KHON2's Living808! You may also view a complete listing of our health and wellness partners and special offers.
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If you have any questions or need assistance, please free to contact your HMAA Account Manager or Sales Support.
Sales Support Department
(808) 591-0088 x301
(800) 621-6998 x301
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