HID will perform precertification review of prescription drugs on behalf of HMAA and Oceanic Time Warner Cable. There will be no changes to your patients' information. To ensure this transition is as smooth as possible, beginning January 1, 2017 please send prescription drug precertification requests to:
Health Information Designs - Prior Authorization
391 Industry Drive
Auburn, Alabama 36832
Fax (844) 580-3965
Download the HID Precertification Request Form
HID is an independent, objective clinical services company dedicated to providing solutions that focus on maximizing quality of care. URAC-accredited in health utilization management, HID has an infrastructure and team of clinical experts dedicated to the prior authorization process. For status inquiries or prescription precertification questions effective January 1, 2017, please contact HID's call center toll-free at (866) 689-0493, Monday through Friday 8 am to 5 pm HST.
Prescription drug precertification for the Hawaii Electricians Health and Welfare Fund will remain administered by CVS. Precertification of medical services and DME will remain administered by HWMG's Health Management Department. You may access precertification forms in the Providers section of hwmg.org. If you have any questions, please feel free to contact us Monday through Friday, 8 am to 4 pm HST. Mahalo for your support and continued participation!
Provider Relations Department
(808) 591-0088 ext. 304
Toll-free (800) 621-6998 ext. 304
ProviderRelations@hwmg.org
