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OMS Staff Communique

Please Forward


Please forward this issue of the electronic OMS Staff CommuniQue to your staff if they haven't already received it. Many of the articles in the publication are prepared expressly for practice managers, clinical coordinators and the staff at AAOMS member practices.

Approved By

Approved by ASI


Look for the "APPROVED BY" logo. It is your assurance that a Partner Program has been reviewed and approved by AAOMS and ASI.


ASI has an approved program to meet all your needs
  • Credit card processing
  • Coding program
  • Debt collection
  • HIPAA compliance
  • Hybrid answering service
  • Office supplies, technology products & printing
  • Patient financing
  • Pharmaceutical and surgical supplies
  • Refinancing student loan debt
  • Refinement of old crown and bridges
  • Repair of powered dental instruments
  • Stem cell banking services
  • Transmission of electronic claim attachments

For more details on each of these programs, please visit the ASI website at aaomsservices.org, or contact ASI staff.

 

Allied Staff Membership Annual Dues

All Allied Staff Member annual dues were included on your sponsoring member's dues statement, which mailed in October. If you have any questions, please contact the AAOMS Membership Department. Membership dues also can be paid individually online at AAOMS.org.

ASI and AAOMS extend congratulations to:

Lynn Howard at the OMS practice of Dr. Michael B. Kraemer
Kattie Kerner at the OMS practice of Dr. Timothy Lang
Jessica Melendez at the OMS practice of Dr. Edward Miller
Melissa Morales-Urbine at the OMS practice of Dr. Edward Miller
Josephine Pagan at the OMS practice of Dr. Edward Miller

These five staff members were winners of the 2016 Allied Staff Contest sponsored by ASI. Each winner will receive a complimentary, one-year Allied Staff Membership beginning January 2017. ASI thanks everyone who entered the contest that kicked off at the 2016 April Educational Weekend. Allied Staff Membership offers many benefits including discounted registration fees for practice management and coding educational programs, participation in the AAOMS Career Line, access to the OMS Staff CommuniQue and AAOMS Today, plus an exclusive Allied Staff Member LinkedIn Group. Learn more about Allied Staff Membership at AAOMS.org.

A big MedXCom thank you!

MedXCom would like to take this opportunity to thank the staff from OMS practices who welcomed them at this year's AAOMS Annual Meeting in Las Vegas. Although they met many members while exhibiting at their first Annual Meeting, they know the time to visit their booth was brief. If you want to learn more about why so many OMS practices are switching to MedXCom, please contact them at 877/633-9776.

Why AAOMS Members are Switching to MedXCom:
MedXCom has been one of the best system upgrades I have made to my practice. It is incredibly simple to use and provides a consistent and predictable service for our patients and staff. I am able to immediately obtain messages from patients through the iPhone app, enabling me to provide the very best service possible and maintain HIPAA compliance. The messages and return calls are recorded and archived on the web portal, which improves communication with my staff, mitigates risk and reduces liability. Overall, the switch to MedXCom from a traditional answering service has improved our patients' experience, increased our office efficiency and reduced our costs.

Aaron Quitmeyer, DDS
Shenandoah Oral and Facial Surgery
Harrisonburg, VA

MedXCom has significantly reduced the number of non-emergency calls we receive after hours. We experienced no difficulty with the transition, and the app is very easy to use. They helped us set up a customized service that meets our needs and works perfectly for our practice.

Sera Zarnich, Practice Manager
Pittsburgh Oral Surgery

What is MedXCom?
MedXCom is a cost-saving, hybrid medical answering service featuring a fully automated system, with a live operator option, that includes features such as:

  • HIPAA-compliant communication that is recorded and archived, thereby mitigating risk
  • Free smartphone Android/iOS app
  • Control how you or your surgeon are reached urgently
  • Transfer call coverage to another staff member or doctor
  • Caller ID Protection (your practice number appears on the Caller ID display)
  • 10 percent discount on pricing for AAOMS members
  • 30-day free trial period

To learn more about this ASI approved program, please visit medx.com/aaoms. Register your doctor's practice online today for a free 30-day trial or call a MedXCom representative at 877/633-9776 for more information.

Setting the Standard in Precious Metal Refining

With the sharp increase in gold prices, it may be a great time for your surgeon's practice to turn in your extracted crowns and bridges for refining. As an ASI-approved program, Scientific Metals will melt and assay the precious metals of your shipment at discounted refining fees and provide a full and complete refining report. Many AAOMS members are reporting significantly higher reimbursements through this ASI approved program. For more information, please visit scientificmetals.com/aaoms or call 888/949-0008.

Learn more –Stop by Southern Anesthesia & Surgical Booth #506 at the 2016 AAOMS Dental Implant Conference

Do you know how to handle a DEA inspection of your surgeon's practice?
New Video 8: Hosting a DEA Inspection This video covers the dos and don'ts of hosting a DEA investigation related to a controlled substance inventory audit. For detailed information, please visit SASrx.com, and look under “Services.”

Rebate Tracker
In addition to the 5 percent time-of-purchase discount, AAOMS accounts with annual merchandise purchases exceeding $10,000 will receive a rebate check for 3 percent of their total purchases. This is money coming right back into practices each year!

Your Rebate Tracker online
You are able to check on the status of your practice’s rebate any time by registering at SASrx.com. Once registered and logged in, the Rebate Tracker can be found under "My SAS" at the top-right of the home page. Check often to see how close you are to receiving an additional 3 percent back.

2016 Suture sale is on!
Visit SASrx.com or stop by the Booth #506 for great deals on all of your suture needs! Stock up for the busy holiday months.

Call SAS today at 800/624-5926.

Nuell offers a couple of reminders …

Nuell, Inc., an ASI approved program for oral surgery hand piece repairs, would like to remind you that not only is it important to keep your surgeon’s hand pieces maintained, it is just as important to make sure that the accessories used in conjunction with the hand pieces also are maintained.

They also would like to remind you about your practice’s perk buck rewards expiring in January. If you or your surgeon have not yet sent them in to be redeemed, there is still time to take advantage of these additional savings.

Nuell, Inc. continues to offer AAOMS members their standard six-month warranty, five-day turn-around time, loaners at no charge on a first-come, first-served basis, and the AAOMS 10% discount. Contact their dedicated customer service staff at 574/453-4900 for additional details on all repair services. If you are contacting Nuell for the first time, you will be asked for your surgeon’s AAOMS Member ID number.

TSI announces winners of Coach prize at AAOMS Annual Meeting

Congratulations to Angela Nealis, Practice Manger at Michael F. Nealis, DMD, PA, for winning the Coach handbag at the prize drawing sponsored by TSI at this year’s AAOMS Annual Meeting in Las Vegas. TSI representatives Dave Wiener and Alex Marcopolos were on hand at the event and had a great week of meeting and talking with oral surgeons and their staff.

For over five years, TSI – formally known as Transworld Systems, Inc. – has been proud to partner with AAOMS and ASI in bringing AAOMS members A/R management solutions and flat-fee collections with no percentages to help oral surgery practices manage their accounts receivable and increase cash flow. Alex and David are committed to the success of this relationship and look forward to seeing everyone at next year’s AAOMS Annual Meeting in San Francisco!

For more information on how the TSI team can help your OMS practice with collections, please call 800/294-3710 or send an email to aaoms.transworld@transworldsystems.com. Specific AAOMS member information also can be viewed at tsico.com/partner-resources/aaoms.

CareCredit makes it easy to educate patients about financing options!

CareCredit is committed to making it easier for healthcare providers to educate patients about financing with FREE practical tools, resources and display materials. Providers who accept CareCredit can use the patient education materials as visual aids to help increase patient awareness of payment options. Patient education materials include script kits, special financing stickers, patient brochures and counter displays that can be used throughout the practice to introduce the CareCredit healthcare credit card and provide an overview of the special financing options* available to patients. A patient presentation chart also is available for use as a visual aid during the financial conversation.

In addition to educating patients who may not be aware of CareCredit, placing CareCredit display materials throughout the practice also can help ensure that cardholders who already have CareCredit (there are more than 10 million cardholders nationwide) know that they can use CareCredit at your practice. In a recent survey, 96% of CareCredit cardholders rated CareCredit a good, very good or excellent value**, and 75% stated they are likely or very likely to use their healthcare credit card again**.

When patients know they already have a convenient financial solution, it helps eliminate concerns about cost and allows patients to focus on recommended treatment.

If you already accept CareCredit as a payment option and want to learn more about the patient education materials or other tools provided by CareCredit, contact your Practice Development Team at 800/859-9975, press 1, then 6.

If you’re ready to accept CareCredit and help more patients access needed care, call 866/247-0158 to get started.

*Subject to credit approval. Minimum monthly payments required. See carecredit.com for details.**Cardholder Engagement Study, Q4 2014, conducted for CareCredit by Chadwick Martin Bailey.

Featured Testimonials by AAOMS Members

"CareCredit has given us an invaluable tool in helping our patients accept treatment by alleviating their anxiety over cost and inconvenience. We have used them as a primary aid in providing great service to our patients. The options available are wonderful and help our surgical practice run smoothly and efficiently. A solid cornerstone of our group."
Dr. Ronald Marsh
Richland, WA

"NEA has helped to streamline the way my office files electronic claims. The service makes everything accessible from one location and helps the office verify correct insurance information before it is sent to the insurance company. It also gives me peace of mind to know that the claims are meeting HIPAA regulations."
Dr. Timothy Lang
Harbour Beach, FL

To view more testimonials, visit the ASI home page.



For a complete listing of all current AAOMS Services, Inc. (ASI) partner programs, please visit the ASI website at www.aaomsservices.org.

Follow AAOMS Services on Twitter at http://twitter.com/AAOMSservices for product/service specials and for information about new ASI approved programs.

Check out the benefits offered by these ASI programs and start saving today!

OMS Staff CommuniQué is a publication of the American Association of Oral and Maxillofacial Surgeons and its for-profit subsidiary, AAOMS Services Inc.