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Click here to register for our webinars and learn more about Credentials. All webinars are on Thursdays. The dates are listed below: 

Get to Know Credentials Solutions
December 15th - 2:00 PM CST

Converting from Transcripts on Demand to TranscriptsPlus
December 15th - 1:00 PM CST
In the News
 
  
  
What Our Clients are Saying
  
"As a partner, Credentials takes your relationship seriously and will do whatever it takes to make the transcript process work efficiently for your school and students."
 
Ed Lee
Registrar
UW-Stevens Point

What Students & Alumni are Saying
  
"I spoke with Rachel and was very pleased with the service I received. She was REALLY great and helpful. I am beyond pleased with her kindness and professionalism. She had the incredible ability to take my complicated question and turn it into an easy solution. She is a great asset for Credentials." 
 
Dave
Alumnus 
Adelphi University
Dear Friends of Credentials Solutions,  
            
It is hard to believe the holidays are upon us! The year has been busy for everyone at Credentials. Our team attended 42 conferences and made over 150 campus visits. Through November, we have processed more transcripts than we did all of last year. We continue to add more institutions and are very grateful for that, as it shows all of our hard work is making a positive difference in your office. I hope your year has been as rewarding as ours. 
 
Happy Holidays from our family to yours! 

Sincerely,

Tom McKechney
CEO
J. James Wager, Consultant & Educational Strategist
 
To fee, or not to fee: that is the question.
 
In the fifth and final installment of 'The Registrar's Contribution to Student Success', James focuses on the different approaches institutions can take regarding transcript fees. Read More 
Terry Reed
Terry's Tidbits
  
Holiday Greetings to you and your staff! Along with wishing you holiday tidings, I have some important reminders regarding the monthly signature authorization downloads and holiday banner messages.
 
Please be sure to download the Monthly Authorization File and save it for easy recall. It is important to download the files in a timely manner to ensure all information is saved before we archive the records. Once archived, it can take a few weeks for us to retrieve the information if needed.
 
I also wanted to remind everyone to update the banner messages listed on your TranscriptsPlus order forms regarding any changes to your office's hours during the holidays. This will make requestors aware of any potential processing delays or any special services (rush, FedEx, etc.) that will be unavailable during this time.
 
Please contact your Client Relationship Manager if you have any questions.
New PDF Sending Institutions
  
Corning Community College
  
Eastern Illinois University
Meet Credentials
 
Jason Knisley is a Client Relationship Manager in the Cincinnati Office. He previously worked at eScrip-Safe before joining Credentials in the merger. Because of his diverse job responsibilities, Jason knows the importance of clear and precise communication. He takes pride in knowing that he answers all questions with urgency and values the importance of follow-up. When not at work, Jason enjoys spending time with his family and woodworking.

Issue 25 - December 2016