Webinar: Value of a Customer
Date: August 23, 2017
Time: 10 a.m. Pacific / 11 a.m. Mountain / 12 p.m. Central/ 1 p.m. Eastern
Join us for this 1-hour training and learn how to increase the value of every customer.
If you worry you're spending too much time and effort on non-profitable clients and price shoppers, then you don't want to miss this Modern Shop Owner Webinar with Barry Barrett of RLO Training and RepairPal's own Jill Trotta.
They'll explain exactly how to determine the lifetime value of a customer...and how to grow it.
- Increase your car count by 20%
- Determine the value of every phone call
- Handle price shoppers with ease
- Get callers to schedule an appointment
- Shave 15 minutes off your phone time
Sign up now to join us on this profitable training!
About Barry Barrett
: Barry joined the RLO Training team in 2014, and he loves it! Barry is the Director of Sales and is responsible for all Service Advisor training. Additionally, Barry is in demand as a keynote speaker and presenter, and he leads workshops at events all over the country. Barry challenges his audiences with greater vision and the encouragement to make changes and to leave fear behind.
About Jill Trotta
: Jill Trotta is an ASE Certified Technician/Advisor with over 25 years of experience in the industry. Jill started as a technician and has worked her way through many areas of industry. She’s been a technician, service advisor, service manager, parts director, shop owner, and most currently she is the Director of the Automotive Group at RepairPal.
