Because people send and receive so many messages each day, many end up making avoidable mistakes that could be detrimental in a professional interaction.
1. Include a clear, direct subject line.
Examples of good subject line include "Close date change for 123 Sample Street," "Quick question about your presentation", or "Request for items needed on Sam Smith refinance."
2. Use a professional email address.
You should always have an email address that conveys your name so that the recipient knows exactly who is sending the email. Never use email addresses that are not appropriate for use in the workplace.
3. Think twice before hitting "reply all."
No one wants to read emails from 20 people that have nothing to do with them. Refrain from hitting "reply all" unless you really think everyone on the list needs to receive the email.
4. Use exclamation points sparingly.
If you choose to use an exclamation point, use only one to convey excitement.
5.
Be cautious with humor.
Humor can easily get lost in translation without the right tone or facial expressions. If a professional exchange, it's better to leave the humor out of emails unless you know the recipient well.
