A weekly newsletter about letting the workplace speak
Issue 14/Volume 2                www.VisualWorkplace.com                 April 8, 2015
A VISUAL WORKPLACE CASE STUDY--See what conversion looks like!
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Visual Thinking Inc.

Upcoming Events
TOMORROW!
Thursday, April 9
12:00 - 1:30pm Pacific
Live Webinar  
with Dr. Gwendolyn Galsworth
A Visual Workplace Company Study
We present a case study, full of ideas and examples of visuality in action.
$75 per person or group
Thought for the Week
Right angles are not required for smart placement. The truth is: Right angles can often cause motion rather than removing it. Instead, follow the natural flow line. Example: "It's pretty hard for me to make at 90 degree right angle turn in my forklift. I have to back up quite a few times to do it. It just seems like a lot of motion. If I could just cut the corner a little, I'd be OK." The right angled floor borders were crisp and neat but slowed down the forklift. Slanted borders fixed the problem and work flow improved.
From the Editor:
A Tip for Getting Your Work Done
Obstacles! Interruptions! How am I supposed to get my work done when I'm always being asked to stop working and help someone else, or answer someone's questions?! 
T his happens to all of us, and the frustration of being unable to complete something that's pressing on your conscience can cause ill will between peers, between operators and supervisors, between supervisors and managers. That frustration will show up as irritation, or even dislike, and it's almost always caused by missing information. 
 
One of our favorite Visual Thinking questions can get you through this roadblock to a level of teamwork and understanding that eliminates the irritation and feelings of dislike for your co-workers or your job: 
 
Consider what question or type of question you get asked most often. Answering this question for yourself will start your brain working to create a visual device that answers those questions for other people, without them interrupting you, without them having to ask the question ever again. What might that look like in your work area?
Maybe some other visual device could even give a clear message that your brain is locked up right now--come back later! People will appreciate the forewarning, and they'll feel better knowing that when your visual devices says, "the doctor is in", that their approach will be welcomed and not resented.

Cindy Lyndin
Editor-in-Chief
Visual Poem/Puzzle
Visual Radio:  
Take the Muzzle Off

Listen to Gwendolyn this  Thursday at 10am
(Pacific) on
www.VoiceAmerica.com 
 
This Week's Episode
Take the Muzzle Off: Let the Workplace Speak

What happens when the workplace speaks? What happens when formerly voiceless work stations, equipment, tools, machines, and material communicate freely and precisely with us? What happens when we know vital information-the details of work-at a glance, without speaking a word, without asking (or answering) a single question? What happens when we take the muzzle off? Join us this week at The Visual Workplace where Gwendolyn Galsworth shares how. Learn how to imbed operational intelligence into the landscape of work-intelligence you can see, intelligence that functions. Workplace visuality is rooted in a set of powerful principles that, when systematically applied, create a reliable and highly effective operational environment you can bank on and build on. Tune in and learn why your work environment can speak only if you give it a voice. And you can only find that voice if you can "see" what is there-and more importantly what is not. Tune in/learn more.

 
 
In this cell, operators leave dull tools in the red location on the machine face; maintenance returns them, sharpened, to the green location.

Feature Article
Take the Muzzle Off: Let the Workplace Speak
The Power of Imbedded Information
by Gwendolyn Galsworth    

In a visual workplace, information is converted into simple, commonly-understood visual devices, installed in the process of work itself-as close to the point of use as possible. The result is the transformation of a formerly mute work environment into one that speaks-clearly and precisely-about how to perform error-free work safely, smoothly, reliably, and on-time.

What happens when the workplace speaks? What happens when formerly voiceless work stations, equipment, tools, machines, and material can communicate freely and precisely with us? What happens when we can know vital information-the details of work-at a glance, without speaking a word, without asking (or answering) a single question?

      
Stunning floor borders in this food manufacturer show us the walk-lanes while alerting forklift drivers to pedestrian traffic.
Read More
Visually highlighting the "CIS" in this drug address helps health staff minimize mix-ups. 

This Month's Featured Product
Only $5 through April 30!
Podcast Bundle #1: Introduction to the Visual Workplace 
(7 Podcasts!)


Our Podcast bundles  are concise, specially-edited versions of Gwendolyn Galsworth's weekly podcasts, grouped in bundles, by topic. This month's bundle includes these podcast titles:

1.1. Let the Workplace Speak!

1.2. The First Visual Building Block: I-Driven Devices

1.3. Visual Thinkers Wanted (The 7 Remaining Building Blocks)

1.4. Ten Doorways

1.5. Cultural Transformation: How Visuality Does It

1.6. We Are Visual Beings

1.7. Five Things You Should Know About Visuality

These podcasts provide an opportunity for a brilliant introduction to visual thinking for only $5!

Regular Price: $25 USD
On sale through April 30:  $5 USD

And the Visual Fail Prize Goes To...
Have you seen a Visual Fail that made you laugh?  
 Send the image to [email protected],
and we'll put it here and credit you with the funny find!
Did You Know...

Reading or doing close work in poor light can be uncomfortable but it won't damage your eyesight. If there's enough light to read, then by definition there's enough light. What is true, is that as we get older we all need more light to see the same things. So, when a mom comes into her child's dimly lit room and turns the light on, saying "You can't possibly see in this light," it's because she can't see in that light!

Visual Tricks and Treats
Great signs, clever visual devices, artistic or humorous graffiti. This new column is the catch-all for visuals you love. If you find one to share, send the image to [email protected],  
Great idea with a perfect cue!