Eventful October 2016 - The NHS Global Events Newsletter

October 2016 | Newsletter

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First-Rate Service In Tier Two Cities

In the world of infinite budgets, there's no reason to make your dollars work harder. But there aren't too many people living in that universe.

That's why at NHS Global Events, we're always looking for ways to make your events happen within the confines of your budget.

"One way we can accomplish that is to look at second-tier cities," says NHS Global Events Sourcing Manager Sarah Veldhuis. "These are cities that are excellent options for meetings and events, but may have any combination of smaller convention facilities and hotels, less air lift, or are simply smaller in overall size."

But don't ignore these cities, says Sarah. "You'll enjoy the same quality of hotels and restaurants as in top-tier cities, but you'll realize much greater value with more affordable room rates and food and beverage pricing."

And you'll feel more valued. "Small or mid-size groups are often considered as the 'big fish' in these cities."

If you think you need to be in New York or Boston to enjoy great food, there's someone in Baltimore right now enjoying a soft-shell crab sandwich that you'd love. While there's great things to do in LA when you have a break from your event, someone in Louisville is able to check out world-class thoroughbreds at Churchill Downs.

"Our clients have been surprised at how much there is to do or see in these second-tier cities."

We're talking Minneapolis, Louisville and Indianapolis. Not to mention Charlotte, Anaheim and Nashville.

"We've done a lot of business within tier two cities," Sarah notes. "But no one will be a better contact than the CVB. We would love to connect you with the local experts to learn more about these cities."

NHS Global Events Poll

What is your favorite football conference?

Is it the Big Ten, Big 12 or maybe SEC? Tell us your favorite college football conference!

Click here to answer!

Last month's poll results:

NHS Global Events Core Value #1: Always Be On

Bailey's Got You Covered With Great Service...And Tales Of Great Travels

Bailey Shultz was just 13 when she ventured abroad for the first time. It was a school trip to England and Scotland and was as she puts it, "lightly supervised." Then at age 15, she was off to Portugal by herself to stay with a family friend. "My parents really nurtured my love of travel," says Bailey. And that love has just kept getting more intense through the years.

Bailey, who was recently promoted to Sourcing Specialist at NHS Global Events, loves traveling so much she admits, "All my spare change is donated to airfare."

Picking favorite destinations isn't easy, but she loves Tallinn, Estonia. "It's an old Soviet state with great history and great medieval history. I'm a history nut and I also loved the architecture there."

Having attended college in New Orleans just after Hurricane Katrina, she holds that city dear. "I have a soft spot in my heart for the city. They like to keep things off the beaten path, so there's so much more to experience there than what's in the French Quarter's 16 blocks."

But if she really ever decided to up sticks and move? "Germany! I could move there in a heartbeat."

At NHS Global Events, Bailey excels at customer service and enjoys problem solving and working to get the best possible solution for our customers.

"NHS Global Events is great at growing relationships with our clients. Building a bond between them and our team. We're all in it to make them happy and to leave a lasting impression."

Bailey is who you want to talk to find a destination and property that will meet your needs for your next meeting or event. But don't hesitate taking a few minutes to pick her brain about where to take your next vacation.

NHS Global Events Core Value #2: The Best Idea Doesn't Exist Yet

Good Times Are In The Air Again

Free Wi-Fi. Up to 100 television channels. Lower prices. And better customer satisfaction.

You'd be excused if you thought we were discussing the J.D. Power ratings of high-end hotels. But this is the current status of the airline industry. That's right. Commercial flights.

In a recent story in the Washington Post, Andrea Sachs wrote that from a decade ago, "Fares are down, on-time arrivals are up and JetBlue has free WiFi."

Prices are actually down 6 percent in the first six months of this year and 12 percent lower since 2010. At the same time, fliers are enjoying the experience more, with customer satisfaction rising to a 10-year high.

"In an Ipsos Public Affairs survey of more than 3,000 people, 80 percent of respondents said they were 'satisfied' or 'greatly satisfied' with their flying experience last year."

That's probably because the Transportation Department has noted "significant improvements in such categories as on-time arrivals, lost luggage, passenger bumps and customer complaints."

Another reason for the happy fliers is that security lines are flowing again. "The Transportation Security Administration, with the airlines' assistance, has improved the process. The agency is replenishing its ranks following a years-long attrition of its workforce. It is also stepping up PreCheck outreach with pop-up and mobile enrollment sites."

And then there's the fact that we're being entertained more while in the air. "On JetBlue, passengers aboard an Airbus A321S can now choose from more than 100 DirecTV channels; its other aircraft offer 36 channels. The carrier is also spreading free onboard WiFi service to its entire fleet. Alaska Airlines has introduced locally sourced food and beverages."

Nick Calio, president of the trade association, Airlines for America, said it best. "It's a great time to fly."

NHS Global Events Core Value #3: Passion Trumps Everything

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