NALP - Leasing Professional Designation Course Classes Starting in November
Leasing professionals are the first people prospective residents meet, and often their only gauge of the property staff. This course is designed to teach these professionals skills to help them become top producers.
Key Leasing Performance Indicators Addressed in NALP:
Using Technology to Generate Traffic
Reputation Monitoring and Management
Daily Inspection of Leasing Center, Tour Route, Model and Vacant Apartment
Relationship-Building while Shopping the Competition
Application of Fair Housing Laws
Proper Screening of a Prospective Resident's Qualifications
Ability to Review Lease with New Resident
Application of the Relationship Sales Process
Managing Objections
Managing the Move-In Process
Work with the Team to Manage Resident Issues and Maintenance Requests
Building Relationships with Residents and a Sense of Community
Securing and Processing Lease Renewals
Conducting a Market Survey and Drawing Conclusions
