Each practitioner, hospital or facility participating in the HWMG medical or dental network will need to submit a credentialing application and supporting documentation to our Credentialing Department.
- New Providers (such as those joining a participating contracted practice) are subject to the initial credentialing process prior to joining the network or being listed in the directory.
- Participating Providers who contracted with HWMG prior to February 2016 and are not yet credentialed by HWMG will be subject to our initial credentialing process sometime before September 2019.
The processing time can be up to 90 days to accommodate license verification and clarification of discrepancies. For new providers (such as those joining a participating contracted practice), please allow ample time to complete the entire process prior to the provider's start date.
To complete a credentialing application for HWMG, you may choose one of the following options:
CAQH ProView
CAQH ProView is an online solution provided at no cost to you, developed to save practitioners the time it would take to complete lengthy paper forms. Once your data has been entered, you may update and attest to your information at any time. You may also view
CAQH resources
for assistance, including short how-to videos and a Quick Reference Guide.
If you already have a CAQH ProView account, please follow these steps to ensure your information is current, and provide us with your assigned CAQH ID so we can add you to our roster.
- Login to CAQH ProView to update and/or re-attest to your CAQH credentialing profile at least once a year - the tool will prompt you to do so.
- Add new documents to replace any expired ones. This includes a current copy of your liability insurance.
- Leave no gaps in your work history for the most recent five years, or list the reasons for any gaps such as leaves of absence, maternity leave, illness, or relocation.
- If you only authorize specific organizations to access your profile, please add HWMG.
If you are a group practice and unsure if your practitioners are registered, simply provide us with the practitioner's name and birthdate, and we will gladly check to see whether they have a CAQH ProView account.
If you are not registered with CAQH, you may self-register through the
CAQH ProView Provider Portal
at any time. After self-registering, practitioners will receive a welcome email with an assigned CAQH ID. They may then login to ProView and follow the prompts to complete a profile and credentialing application. Once submitted, please provide us with the practitioner's assigned CAQH ID so we can add it to our roster.
Application from HWMG or other organizations
For those who prefer paper forms, we will accept the following:
Please send the application directly to HWMG. An application used by other organizations may also be acceptable at the discretion of our Credentialing Committee, so long as it is in accordance with our credentialing criteria. However,
HWMG's Authorization, Attestation, and Release form
will also need to be signed and dated at the time of submission.
Delegation Agreements
A provider group or facility may perform credentialing activities for their practitioners on HWMG's behalf, so long as a Credentialing Delegation Agreement with HWMG is executed and all credentialing-related requirements are met. For further information, please contact our Credentialing Department.
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HWMG will verify submitted applications and supporting documentation as part of the credentialing process. This includes contacting the primary source of particular credentials (e.g., state licensing boards, school programs) and monitoring credentials using
CAQH SanctionsTrack
. You will be notified of any issues noted during the credentialing process.
Once we verify all of your information, we will present it for peer review by our Credentialing Committee (comprised of network physicians) and our Chief Medical Officer. You will be notified within 10 business days of the Committee's decision.
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