Colorado interChange: Resources for your Membership
Week of July 20, 2017
From the Editor
We are working to incorporate the feedback you have provided on this newsletter. 

In this week's edition, you'll notice we have removed the section that highlights updates to the Known Issues & Updates Web Page. Beginning August, we will be sending weekly updates to our provider email list with newly posted updates. 

Our goal with this newsletter is to provide you with content you can use to support your membership. We will do our best to write articles you can use in your standing member communications. 

We'll also include some talking points based on questions coming to the provider services contact center and Department staff. We hope the new format of this newsletter will better serve your needs. 
interChange Numbers

Since March 1, 2017...

  • $2.9 billion paid to providers
  • 16,120,557 claims have been processed 
  • 46,634 enrolled providers
In our latest financial cycle on Friday, July 14th...
  • $110 million paid to providers
  • 777,832 claims processed
  • 61 percent of claims paid
As a reminder, the Department frequently updates its  Known Issues & Updates web page with new issues, work arounds and resolution ETA.
Provider Buzz 

The Department and DXC are aware of an issue with Evaluation and Management (E/M) codes in the Colorado interChange (for example, procedure codes 99201-99215). DXC is setting these claims to suspend and will reprocess claims when the issue is resolved. 
News You Can Use
If you need content to fill up your newsletter, here's an article you can use:

Resources for Medicaid providers

The Colorado Department of Health Care Policy & Financing (the Department) is aware some providers are struggling with the transition to the new Colorado interChange and new fiscal agent, DXC Technology (DXC). Providers who are experiencing issues can check the   Known Issues & Updates page for information about the issue. 

The Department sends important provider communications through email and  providers can sign up to receive emails from us here.

Providers in financial distress can call Health First Colorado Provider Call Center at 1-844-235-2387 and select option 2 to "speak with an agent" and then option 4 to learn about interim payment options.
Please do not reply to this email; this address is not monitored.
To sign up for this email list,  click here.