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Dear 

As a prospective client I trust that you enjoy our newsletter and hopefully learn something new. 
 
In a recent poll of 5% of 1259 of our BluWave customers we were given a score of 9/10 on ease of use and 10/10 on customer service. Vote  easy  to use now by requesting a demo on the link below

If you would like someone at our offices to contact you with a view to proceed further in the acquisition of a BluWave product  then please contact
sales@bluwave.co.za  or call Tania on 011 462-6871 

We have three flagship products we develop and market:
  • BluWave CRM
  • BluWave SERVICE (Help Desk, Job Incident Management)
  • BluWave BI (Business Intelligence)
All products come with EasyFlow™️ - the Workflow automation tool chosen by Sales Champions World Wide.

Happy Selling,

Byron Signature
Byron Cooke-Tonnesen
CEO 

BluWave CRM Feature: Opportunity Tracking


Define the future of your company with accurate sales forecasts and opportunity tracking. 

Our Opportunity Tracking feature helps you manage new business acquisition and track your sales progress. Define your own business process and benefit from sales forecasts that are automatically generated by our intelligent system. 

Using our Opportunity Tracking functions will help you:
  • Ensure all sales enquiries are responded to rapidly and followed up effectively , rigorously and systematically
  • Lock down your own sales forecasting process by successfully tracking the progress of your sales pipeline.
  • Generate a new business forecast based on expected order dates and sales probability percentages.
  • See the progress of each individual salesperson with a pipeline visual on their homepage. Additional graphing on their dashboard will give you details of their progress against their target.
  • Upload and link your tender or quote documents to each sales opportunity.
  • Track conversion rates for opportunities and take corrective action based on past trends for lost deals.
Want to know more about how you can capitalise on potential sales opportunities?  Call us  today on (011) 462 6871 to find out more about BluWave CRM.
Staff Profile: Dylan Cooke-Tonnesen - Digital Marketing Consultant 

Dylan is BluWave's digital marketing consultant and his roles incl ude:
  • Monitor and Manage Google AdWords and Google Analytics
  • Monitor and Manage our SEO
  • Social media Marketing
  • Create and manage email sales shots and newsletters
  • Design other marketing materials such as brochures and eBooks
The thing he loves about BluWave is how well all his colleagues get along and how everyone gives him some marketing ideas.
 
Dylan started working part-time at BluWave in March 2015 and started working full-time from June 2016. Before he started working at BluWave had a few part-time jobs:
  • Sales Representative.
  • Aftercare Teacher.
  • Marketing Research Assistant.  
Dylan has also recently graduated from the IMM Graduate School of Marketing - he obtained a Bachelor of Business Administration in Marketing Management. He has also gone on a search advertising course and a SEO professional certification program.

Dylan says one thing most people don't know about him is that he loves to cook and bake. His hobbies include riding his motorcycle or going to motorcycle events, gym, chilling with his friends and playing with his dog. 
Motivating your sales team to use a CRM System.

A CRM system is important for collecting customer data, improving customer service, and simplifying marketing and sales processes. However actually getting your sales staff to use this system is challenging task, here are six tips to motivate your sales team to use a CRM system.

1. Don't Shock Them: 

Let them know you are looking for a CRM system and let them be involved in the CRM selection process.

2. Provide Training:

If your employees don't know how to use the system they will become frustrated and avoid using it in the future, even if they have used a CRM system before provide training as a refresher course. 

3. Tell them the benefits: 

Let your employees know the benefits of a CRM system so they will understand the value of CRM. Benefits include time saved, increase in sales, less admin work and increased customer retention.

4. Mobile usage should be a consideration: 

Especially for your sales staff that are out in the field all the time running between customers and prospects. They need a CRM system that will allow them to input data from anywhere. 

5. Start having competitions: 

Give monthly prize to sales staff who outperformed the others. Whenever there is a prize that is up for grabs your sales staff will be more motivated to use the system to its full potential. 

6. Ask for feedback:

After a month or two go back to your sales staff and ask them how they find the system. Ask them various questions and listen. Ask them if they have seen any improvements. 

Make sure you spend time motivating your sales staff to use a CRM system because the process of choosing a CRM isn't cheap or easy. 
BluWave BI -  Reporting & Alerts


Are you busy and always on the run? With BluWave BI's proactive alerts, broadcasts and subscription you don't have to always log into your BI platform but still be kept up-to-date with the data and analysis that matters to you. Tailor your reporting experience so you take the right action at the right time.
Book Review: The Only Sales Guide You'll Ever Need  By  Anthony Iannarino


"Contrary to what most underperformers claim, sales success is not situational. It's not about the market, the product, the company, or the competition. No, it's all about the seller-the individual." -from the Foreword
 
Anthony Iannarino never set out to become a salesman, let alone a sales manager, speaker, coach, or writer of the most prominent blog about the art and science of great selling. He fell into his profession by accident, as a day job while pursuing rock-and-roll stardom.


Once he realized he'd never become the next Mick Jagger, Iannarino turned his focus to a question that's been debated for at least a century: Why are a small number of salespeople in any field hugely successful, while the rest are stuck with mediocre results at best? Since then, and for over twenty-five years, he has read hundreds of books, tested countless strategies, and interviewed dozens of the best salespeople to figure out what sets the extraordinary ones apart from the rest.

Now he's boiled down everything he's learned and tested into one convenient book, packed with useful material for everyone from raw rookies to tested veterans. He focuses on the building blocks that all successful sellers, regardless of industry or organization, share: a mind-set of powerful beliefs and a skill-set of key actions. 

He explores nineteen essential traits and skills that nearly all great salespeople have, including...
 

  • Self-discipline: How to keep your commitments to yourself and others.
  • Accountability: How to own the outcomes you sell.
  • Competitiveness: How to embrace competition rather than let it intimidate you.
  • Resourcefulness: How to blend your imagination, experience, and knowledge into unique solutions.
  • Storytelling: How to create deeper relationships by presenting a story in which the client is the hero and you're their guide.
  • Diagnosing: How to look below the surface to figure out someone else's real challenges and needs. 

Once you learn Iannarino's core strategies, picking up the specific tactics for your product and customers will be that much easier.

Whether you sell to big companies, small companies, or individual consumers, this is the book you'll turn to again and again for proven wisdom, strategies, and tips that really work.

SAVE 17%

Pay Annually and Save

Only R3000 ex Vat per user, per annum - pay for 10 months, receive 12 months.

Tel: 011 462 6871

Email:sales@bluwave.co.za     

Website:  www.bluwave.co.za

BluWave Software | (011) 462 6871 | sales@bluwave.co.za | www.bluwave.co.za