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TopCounty Connections
September 30, 2016                                                                                       
In This Issue
County Incentives Program
FY16-17 County Incentives Program Guidance
Official guidance available below

In July 2016, the Department released formal guidance for county partners to successfully implement the FY 2016-17 County Incentives Program. Download the guidance by clicking below; it is also available on the County Administration website.

FY16-17 County Incentives Program Guide - provides frequently asked questions, forms and templates, and more.

FY16-17 Exemption Form for Unusual Circumstances - use only to request an exemption for Timeliness and/or Backlog Incentives.

FY16-17 Collaboration Incentive Template - use to report quarterly collaboration.

Process for Requesting Approval of County Trainings - use to request pre-approval of locally-developed trainings.

Training Hours Upload - use for batch upload of training hours into Learning Management System.

More information on the County Incentives Program can be found on the County Administration website or by contacting the HCPF County Relations team.
County Grant Program
FY 2016-17 County Grant Program
CFMS Coding

If your county was approved for County Grant Program funding for FY 2016-17, please ensure you use CFMS code M210.5400 to code all grant expenses.

Grant expenses should NOT be coded to county administration if the county was approved for Grant Program funding.

More information on the County Grant Program is found on the County
 Administration
 website or by contacting the HCPF County Relations team.
County Training Opportunities
Staff Development Center:

Expanding Foundations MAGI - Denver Metro

October 4, 2016 - 
October 6, 2016
8:30am - 4:00pm

Expanding Foundations Long Term Care - Denver Metro

October 5, 2016 - 
October 6, 2016
8:30am - 4:00pm

Online through TrainColorado:

Building Effective Relationships

Civil Rights

Client ID State ID

Colorado Address Confidentiality Program

IRS 1095-B Health Coverage Video

Medicaid Buy-In

PEAK Health App 

Single Streamlined Applications (SSAp) 101

Understanding Poverty

Your Road to Resources

Department of Health Care Policy and Financing:




Annualized Income Webinar

Other training not mentioned above may qualify for the HCPF Training Incentive. Contact the County Relations team for more information on the Training Incentive.
Quick Links and Resources
Medicaid and CHP+ Rules and Guidance

Volume 8 - Rules - direct link to Secretary of State

HCPF Forms and Rules

HCPF Agency and Directors Letters

HCPF FAQs and Training

HCPF County Relations

CBMS Enhancement Sheets - Governor's Office of Information Technology (OIT)


Staff Development Center (SDC)


Training Calendar

Welcome to the September 2016 edition of County Connections!

The content in this newsletter is designed to inform county directors, management and staff in areas such as county performance, process improvement, collaboration, policy updates, upcoming due dates and more.  

The content will continue to evolve.  We encourage our county partners to give us your content suggestions. Feedback can be sent to the  HCPF County Relations team.

Please feel free to share  County Connections  with your colleagues by selecting  forward this email   at the bottom of this page.
   
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Breaking News - Policy and Process Updates

Provider Revalidation for County Agencies - 
TIME SENSITIVE
County agencies must revalidate in order to bill for services after October 31, 2016

Reminder: All Health First Colorado (Colorado's Medicaid program) and Child Health Plan Plus (CHP+) providers should have already begun the process for enrolling/revalidating providers and sites into the new Medicaid Management Information System, the Colorado interChange.

Please be aware that these requirements extend to county agencies that also provide services as a Health First Colorado or CHP+ provider.

County agencies that reimburse for or provides non-emergent medical transportation (NEMT), they must enroll or revalidate as:
  • Enrollment Type: Atypical
  • Provider Type: 73 - Transportation
  • Specialty Code: Non-emergency medical (525)
A county that is also an emergency ambulance provider must enroll or revalidate as:
  • Enrollment Type: Facility
  • Provider Type: 13- Transportation
  • Specialty Code Options:
    • County Agency, Non Metro Area (124)
A county that is also a Children's Habilitation Residential Program (CHRP) case management provider must enroll or revalidate as:
  • Enrollment Type: Atypical
  • Provider Type:  11 - Case Manager
  • Specialty Code:  330
Each business location must complete a separate application
EFT Exemption Instructions (if you do not want to provide EFT information)

A county that also provides services as a Home and Community Based Services (HCBS) direct services provider must enroll or revalidate as:
A county that also provides services only as an HCBS case management agency must enroll or revalidate as:
  • Enrollment Type: Atypical
  • Provider Type:  11 - Case Manager
  • Specialty Code:  330
Each business location must complete a separate application
EFT Exemption Instructions (if you do not want to provide EFT information)

A county that also provides services as a Clinic must enroll or revalidate as:
  • Enrollment Type: Group
  • Provider Type: 16 - Clinic - Practitioner
There is not a provider type called "Local Public Health Agency."  LPHA's should use the provider type 'Clinic - practitioner'.

The organization must be revalidated first. For the group application process to be completed, an Individual within a Group application must subsequently be submitted for the supervising MD/DO/NP. If your LPHA is led by an RN and is not affiliated with a qualified MD/DO/NP, the RN must check the "Certified Health Agency" box on his/her application (Individual within a Group) to waive this requirement. You will also need to submit applications for any other providers who bill Medicaid.

Why do providers need to enroll in the Colorado interChange?
Providers need to enroll in the Colorado interChange to continue providing goods and services to Health First Colorado members when the new system goes live on October 31, 2016. By enrolling in interChange, providers also accomplish the following:
  • Revalidation and screening - New federal rules require providers to be revalidated/screened in accordance with the Affordable Care Act, section 6401 (a). The Online Provider Enrollment tool was built with this requirement in mind. It securely captures required information during enrollment and will allow providers to meet future revalidation requirements with ease. 
  • After enrollment, approved providers will be able to update and maintain their information online as well as managing affiliations, addresses, and indicating whether they are accepting new Health First Colorado members.
  • Access to the new Provider Portal for claims submission, messaging, reporting, and checking member eligibility.
What happens if a provider does not enroll or revalidate into the Colorado interChange and receive their approval by October 31, 2016?
Starting October 31, 2016, providers that are not enrolled in the Colorado interChange will not be able to submit claims or PARs, receive payments, or verify member eligibility.

Bottom line - if providers are not enrolled in the interChange, they no longer have an active Provider Participation Agreement with the Department and are no longer a Health First Colorado or CHP+ provider.

Providers can always enroll after October 31, 2016, but they will be considered a new provider and we cannot guarantee payments for items or services provided during a lapse in their Provider Participation Agreement. 

For more information, visit Colorado.gov/HCPF/Provider-Resources or contact the Provider Questions Inbox.
Provider Web Portal - Training Sessions for County Users - TIME SENSITIVE
Web Portal Training Registration for County Agency Users

Are you a county agency that bills for services provided for Health First Colorado and CHP+ members?  Training resources are now available!

Training for the new web portal begins Monday, October 3. These training are web based for your convenience. You can attend live web training sessions Monday through Thursday. You will also be able to access recorded versions of the trainings beginning October 13.

Please follow the instructions for registration and make sure you know which trainings are required for you.


Stakeholder Meeting - County Dispute Resolution Conference Process
SAVE THE DATE - Upcoming Stakeholder Meeting to Provide Feedback on County Dispute Resolution Process
 
As part of the implementation of House Bill 16-1277, the Department is convening a stakeholder meeting led by the Department's LEAN experts to solicit feedback from county and community partners on proposed guidelines for the county dispute resolution process for eligibility determinations.
 
The meeting will be held at HCPF at 303 E. 17th Ave., Denver, CO 80203
11th Floor, Conference Room TBA
 
Wednesday, November 9, 2016: 9:30am - 11:30am
 
In-person and webinar options for attendance will be provided, and the webinar will be recorded. Registration information will be sent out in early October in a separate communication.  

Annualized Income FAQs
Frequently Asked Questions now available

Effective July 1, 2016, the Department implemented a policy to use annualized income for certain MAGI Health First Colorado and CHP+ eligibility determinations.
 
A new resource listing FAQs about annualized income, including detailed examples about this new policy, is now available on our website.

Changes to parent or Caretaker Relative coverage
Department implements federal requirement

Beginning October 1, 2016, the Department is implementing a federal requirement that certain parents or caretaker relatives living with a dependent child under the age of 19 are required to enroll the child in qualifying health coverage, called minimum essential coverage, for the parent or caretaker relatives to be eligible for Health First Colorado (Colorado's Medicaid Program).

For more information, check out our webinar about this policy change. For CBMS information on this change, see the September 2016 Staff Development Center Build Training.


Updates to Colorado Benefits Management System (CBMS) and Colorado.gov/PEAK
September 2016 Enhancement Sheets now available

Several updates to CBMS and PEAK were implemented on September 18, 2016, to improve the overall eligibility partner and consumer experience.

Medical Assistance Updates for September 2016:

CBMS Updates - interChange - CBMS users will access a new CBMS page to view the member's Medical Assistance Eligibility Span Summary and Details. In addition, a new Cognos report will display errors with MA Eligibility Spans that will require user intervention to correct any data entry discrepancies.

Incarceration Updates - Updates to Living Arrangement Values and Client Correspondence.

MAGI Updates to CHP+, Parent/Caretaker and Work Study Incomes - Updates MAGI Adult to check for minimum essential coverage for any dependents; updates PEAK question to capture work-study income; modifies the pend logic for those who do not provide Social Security Number verification or whose Citizenship Status is Unknown.
 
For more information on all CBMS updates for September 2016, check out the September 2016 Enhancements online.

County Performance
Timeliness for August 2016
Timeliness numbers for the month of August 2016 are in! 

Timeliness for all Medical Assistance applications for the month was measured at 98.77 percent.   The Department and its county partners have registered 26 consecutive months above 95 percent timeliness.

Timeliness for all Medical Assistance redeterminations for the month was measured at 96.69 percent.   The Department and its county partners have registered 7 consecutive months above 95 percent timeliness.

This could not have been accomplished without the hard work of our county partners.  Many thanks!

The following counties were below the 95.00 percent benchmark for the month of August 2016.

Applications 
Redeterminations
Archuleta - 91.49% Archuleta - 94.85%
Dolores - 80.00% Chaffee - 92.72%
Moffat - 93.48% Crowley - 87.08%
Rio Blanco - 92.68% Gunnison - 82.07%
Saguache - 89.23% Hinsdale - 93.75%

Kiowa - 83.33%
Otero - 89.25%

Park - 93.84%

Pitkin - 94.04%

Saguache - 68.18%

San Juan - 86.36%

San Miguel - 93.81%

Medicaid Eligibility Quality Improvement Plan (MEQIP)
MEQIP Reminders

A reminder to our county partners:  the Quarter 1 MEQIP Report, covering review period July, August, and September of 2016, is due on November 1, 2016.

As part of the FY 2016-17 County Incentives Program, the Department will be monitoring accurate authorization rates reported on each county's MEQIP Report.  In order to earn Incentives funds through the MEQIP Incentive, the county must report a 90% or greater accurate authorization rate over the entire review period.

Also, please ensure you are sending all MEQIP Reports and documentation to the MEQIP Inbox, instead of the program manager directly.

Frequently Asked Questions (FAQs) and further guidance on the MEQIP and other Incentives can be found in the FY 2016-17 County Incentives Program Guide, found on the County Administration website.

For more information on MEQIP, contact Gina Martinez, MEQIP Program Manager.

Process Improvement and Collaboration
Health First Colorado (Colorado's Medicaid Program) - County Website Updates
County websites still requiring updates

As of June 27, 2016, the Colorado Medicaid program is now called Health First Colorado. The new name reflects the significant improvements that have been made to modernize Colorado's Medicaid program to better engage members and improve the quality and coordination of care. 

The Department has monitored county human/social services websites to determine if the name change has occurred.   If your county is listed below, your county website has been successfully updated with references to Health First Colorado.

If your county is not listed below, please ensure that all references to Medicaid or Colorado Medicaid on your county's website are updated to Health First Colorado.

Boulder County
Eagle County
Garfield County
Mesa County
Pitkin County
Summit County

Visit Garfield County's website for a great example of how they used the online banner advertisements to promote the name change and information about the Health First Colorado program. 

For further guidance, please visit the Department's Health First Colorado Stakeholder Information web page.  If you have not yet participated in the recorded webinar about the name change, log on to CO.Learn to participate in the recorded presentation for credit toward the HCPF County Incentives Program for FY 2016-17.

For more information on the Department's rebrand effort, contact Debbie Fimple, Health First Colorado Grant Manager.

Back to Top
Department Updates
Cross-Agency Effort to Improve Member Eligibility Correspondence
In spring 2016, the Departments of Health Care Policy & Financing and Human Services, the Governor's Office of Information Technology and Connect for Health Colorado partnered on a research project to inform and improve member eligibility correspondence.
 
The first part of the research project engaged our partners, members and communications experts in the field of plain language. We chose to focus on the four letters that would reach nearly every member: the Notice of Action, Redetermination/Renewal Letter, Income and Eligibility Verification System Letter, and Verification Checklist Letter.
 
The final reports, recommendations and a brief webinar to review the first part of the research project's findings are available at Colorado.gov/HCPF/PlainLanguage.
                                       
We are now beginning the next phase of work to get additional feedback from policy and legal experts, stakeholders and counties on the redrafted correspondence. We look forward to sharing additional information with you in the coming months our progress. 

Building Better Health Conference
Registration is now open for Building Better Health! This comprehensive event will include:
  • Training on the health coverage application process and marketplace plan selection
  • Access to the latest uninsured data and coverage resources
  • Networking time with other health coverage guides, assistance site navigators, certified application assistants, brokers, community-based organizations and advocates
Building Better Health
October 13-14, 2016
Crowne Plaza DIA
15500 E 40th Avenue
Denver, CO 80239

For more event details, click here.

This statewide health coverage open enrollment kick-off event is hosted by the Colorado Health Foundation in partnership with Colorado Covering Kids and Families, the Colorado Department of Health Care Policy and Financing, the Colorado Consumer Health Initiative, the Colorado Division of Insurance, Connect for Health Colorado and PEAK Outreach. 

Register today to join your colleagues and prepare for the 2017 open enrollment period. 

Partner Updates
From Covering Kids and Families
Desk Aid for Immigration Statuses Eligibility for Health Insurance Programs

Colorado Covering Kids and Families, working with the Department and Connect for Health Colorado, has created a job aid to assist eligibility and community-based workers with immigration statuses and eligibility.  This job aid explains immigration eligibility guidelines according to immigration status/category and class codes for Health First Colorado (Colorado's Medicaid Program), Child Health Plan Plus (CHP+), and qualified health plans with or without financial assistance through Connect for Health Colorado.

The job aid can be accessed through the Covering Kids and Families website.

Nondiscrimination Policy
The Colorado Department of Health Care Policy and Financing complies with applicable federal and state civil rights laws and does not discriminate on the basis of race, color, ethnic or national origin, ancestry, age, sex, gender, sexual orientation, gender identity and expression, religion, creed, political beliefs, or disability. Learn more about our Nondiscrimination Policy.
 
ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-800-221-3943 (State Relay: 711).
 
CHÚ Ý: N ế u b n nói Ti ế ng Vi t, có các d ch v h tr ngôn ng mi n phí dành cho b n. G i s 1-800-221-3943 (State Relay: 711).

For further information about this policy, to request free disability and/or language aids and services, or to file a discrimination complaint, contact: 

504/ADA Coordinator
1570 Grant St
Denver, CO 80203
Phone: 303-866-6010, Fax: 303-866-2828, State Relay: 711
Email:  [email protected]

Civil rights complaints can also be filed with the U.S. Department of Health and Human Services Office for Civil Rights electronically through the  Office for Civil Rights Complaint Portal  or by mail, phone, or fax at: 

1961 Stout Street Room 08-148 
Denver, CO 80294 
Telephone: 800-368-1019, Fax: 202-619-3818, TDD: 800-537-7697 
Complaint forms are available online .
 
For more information, please visit our website at