A weekly newsletter about letting the workplace speak
Issue 40/Volume 3                www.VisualWorkplace.com                October 5, 2016
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Thought for the Week
Do not get discouraged if people start slowly and/or if the first crop of visual answers look pretty ordinary. If visuality has never been implemented in your company before, people may be reluctant to take chances and get creative. They may prefer to hang back to see if management is going to support them. When they see that support, they will begin to come out, day by day. Have faith in the process.

- Dr. Gwendolyn Galsworth, from Pharmaceutical Manufacturing article, The Visual Workplace: Translating Vital Information into Exact Behavior
Visual Poem/Puzzle
Visual Radio: 
Godzilla Meets Visuality 
Listen to Gwendolyn this 
Thursday at 10am (Pacific) on
  


Question: How big are chronic information deficits in the workplace? Answer: HUGE!!! Imagine Godzilla and you are approaching the right size. Find the footprint of this beast and you will have a gauge for the massive volume of motion that missing answers trigger at work--whether you are in a hospital, office, factory or open-pit mine. This week on the Visual Workplace, Gwendolyn Galsworth will map out four handy ways you can calculate the size of the beast, even as you plan its extinction. Visuality is a system of thinking first--then a system of doing. Put that thinking into action by: 1) Staying alert/looking/listening; 2) Using a memo pad and pen; 3) Naming the location of your main work; 4) Having a pedometer or stopwatch handy. Gwendolyn explains precisely how to use these simple elements to stalk the enemy, wrestle it to the ground, and cremate its broken body! Hurray. Lean can't help--nor Six Sigma nor CI. Visuality to the rescue. 
Feature Article
Nothing Changes If Nothing Changes    
by Gwendolyn Galsworth, PhD

One of my favorite sayings is Hindu: Nothing changes if nothings changes. The reverse is also true: If nothing changes, nothing changes. Perfect! And so I was more than a little surprised recently when I visited a company that had made a sizeable investment in bringing continuous improvement into the organization. The surprise was not the decision to do so. My surprise was that there was so little result after more than a year. Senior leaders had brought in a first-rate training system as the core resource. Comp any coaches had gone through the train-the-trainer process. Everyone was geared up, psyched up, and raring to go. And they went! But a year later there was no noticeable change. Hardly a trace. The dial had not moved.

The VP of operations asked me to investigate. 
 
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Visual Tricks and Treats
Great signs, clever visual devices, artistic or humorous graffiti. If you find one to share, send the image to [email protected]    
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and we'll put it here and credit you with the funny find!