Client retention is an enormous factor for the success of agencies, B2B companies, SaaS businesses and many other organizations. In a subscription model, "client retention" means a continuing stream of revenue without the cost or effort of new customer acquisition. And, in a standard product model, it means more total purchases for each new customer. The bottom line? Better customer retention means more revenue and a better brand reputation. But how can you improve customer retention? The obvious answer is to make your products and services better, but that's both ambiguous and non-directed. Instead, consider these 10 simple, specific ways you can up your customer retention game and strengthen the bottom line for your business: Click Here.