We all hate entering the same thing over and over again. What a waste of time and money, especially when you're really busy. It gets worse if you can't find the information without digging around in a file cabinet.
The DoorPack Service Software is designed so that customer information only needs to be entered once. That information is used over and over again, without duplication and double entry.
When a customer calls we can find all of their information with a click of a button. It's all in one place. You can immediately see work order history, installed customer equipment, maintenance agreements, notes, and attached documents.
Create a new job or work order is simple. Just enter the type of job, reason for the call and callers notes for your technicians.
The new job automatically appears on your electronic calendar or dispatch board. You can easily assign the job to a technician and with a click of your mouse send a text message or send it to his mobile tablet or phone. No duplication.
The paperless mobile solution supports both Apple and Android devices. Your tech receives all the information they need including parts, pricing, and customer history. Notes can be recorded by simply talking, making it easier for the office to understand their job notes. The office can quickly review the electronic work order and create the customer invoice in QuickBooks without any duplication.
The new service call has been completed without a single duplicate entry saving you both time and money.
Register for a free webinar today, and why not check out our video of the month, Eliminate duplication and save money. It's on our website" www.DoorPack.com