A newsletter from the Community Financial Services Association of America (CFSA),
the national trade association for nonbank lenders offering
small-dollar, short-term credit.
August 9, 2016
What Consumers Are Saying About the CFPB Rule
for Small-Dollar Lending
The CFPB's proposed rule is a direct threat to consumers' ability to access regulated short-term loans and to manage periodic financial difficulty.
For the millions of Americans that use payday and other small-dollar loans each year, their need for credit will not disappear once these regulations are in place. At a time when, according to a recent
Federal Reserve study, forty-seven percent of Americans cannot pay for an unexpected $400 expense, short-term credit plays a critical role in the lives of many families.
This week we're spotlighting the customer's voice, and what those who use these products are saying about the rule:
When asked how do they use small-dollar loans: "I'm a nurse and I work a regular schedule, have a
regular income all the time but there are times that things come up unscheduled like auto repairs that you didn't anticipate or a medical bill." - Malinda
When asked why small-dollar loans are important to them: "It helped me to be able to keep my home, go to school, and put food on the table." -
Katrica
When asked what they would tell lawmakers about small-dollar loans: "When you get the money...you go and take care of your needs. It would be devastating for a lot of people if they closed these types of businesses." -
Dani
When asked what their experience has been taking out a small-dollar loan: "You feel like a family in there. You feel important, they know you, they know what you are doing, they help you." -
John
A recent survey compared the views of payday loan borrowers with those who had never used the product. This survey found that people who have actual experience with payday loans have much better perceptions of the product, appreciate having the option, and fully understand the loan terms.
If the CFPB ultimately eliminates payday and other small-dollar loans, consumers will be forced to turn to costlier or less regulated options or not be able to meet their financial obligations. Some consumers will even turn to illegal, unlicensed and unregulated lenders who will inevitably prosper wherever regulated lending is restricted or banned.
AMY CANTU
CFSA | Director of Communications
703.842.2092 (o)
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