Kelly Grahovac serves as a Senior Consultant for The van Halem Group where she focuses on audits, appeals, education and training across multiple lines of business and various specialties. Kelly has nearly 10 years of experience at one of the nation's leading Medicare contractors where she worked for the Durable Medical Equipment Regional Carrier (DMERC), Qualified Independent Contractor (QIC), and A/B Medicare administrative contractor (MAC).  Her most recent role with Medicare was working as a senior provider relations representative with the A/B MAC where she developed and delivered training courses to hospitals and physician office staff, medical billers, medical societies and state associations.  Kelly has in-depth knowledge in Medicare appeals, policy and education and training.